Reviews
I recently bought a used 2015 Nissan Versa with 77K miles
I recently bought a used 2015 Nissan Versa with 77K miles on it. I thought I was getting a great deal but after a week, the check engine light came on. I had someone check and reset it but it came back on. I took it back to Lindsay Volkswagen dealership for them to tell me they couldn't help me and it was a "As Is" purchase. Mr. Kappler (Sales Manager) was of no help, handing me my purchase documents. How the xxxx are the documents going to help me? IDIOT. I was never offered a warranty by the salesperson who doesn't work there anymore. Now, I have to take it to a Nissan dealership and pay to get it fixed. I will never come back to this dealership to purchase any vehicle. Good standing customer service is hard to find nowadays.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
ronlope14- Thank you for purchasing your 2015 Nissan Versa from us last month on 3/30/2024 and for being our customer. We aim to provide a first class experience and reliable vehicles to our customers. We are disheartened to hear you experienced issues with your vehicle after purchase. At the time of sale, your vehicle was serviced, and passed a VA State Safety inspection and VA emissions inspection. As mechanical failures can occur at anytime in new or pre-owned vehicles, we offer additional warranties for even more peace of mind. I did speak with our finance team who informed me that you signed declining any warranties at the time of sale. As a courtesy, our service team provided a comprehensive diagnosis at no cost to you. When trying to discuss possible solutions with you, our team did not appreciate the language used towards our staff and will not tolerate such behavior. If you would like to discuss this further, please feel free to reach out to me directly. Steven Kappler, Pre-Owned Sales Manager, 703-880-8092, Steven.kappler@lindsayvw.com
The level of service was great, and the Tiguan was what
The level of service was great, and the Tiguan was what we wanted as well. This probably was one of the best car experiences we have had. Mr. Monteverde helped us out with and we were ver pleased with him. Keep up the good work!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
hecdia74- Thank you for your 5 star review! We are thrilled that Alfonso made your recent buying visit great! Enjoy your new Tiguan!
I purchased a used car from Lindsay, and it was the same
I purchased a used car from Lindsay, and it was the same remarkable experience as if I were buying new inventory. Such a friendly, positive attitude from everyone. The facilities are outstanding, the service is like white glove quality. And so accommodating in the negotiation process...low pressure, and they put the customer first. I highly recommend looking here for your next car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
kmcadams1- Congratulations on your new vehicle purchase! We are thrilled to read you wonderful review recognizing our team's efforts to make your recent buying experience. Thank you for sharing your positive remarks.
Nick did an outstanding job helping me in the purchase of
Nick did an outstanding job helping me in the purchase of a new 2024 VW GTI Autobahn 6-speed manual transmission caar. He was professional, straightforward, knowledgeable and extremely helpful in my purchase and explaining everything I needed to know. Sarah was also very professional in getting all the paperwork completed and transaction closed. Great selection of vehicles, not sure I would go anywhere else if I wanted a VW.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tarzan-Thank you for your 5 star review of Nick's outstanding assistance during your recent buying experience. We appreciate your kind remarks about our team members and we hope your are enjoying your new 2024 GTI Autobahn 6 Speed! Congrats and thanks for choosing Lindsay!
This is the third VW we have purchased over the years at
This is the third VW we have purchased over the years at Lindsay Volkswagen at Dulles and we keep coming back because the Lindsay sales team is top notch. No pressure, no gimmicks, no hidden fees just a straight up pleasant experience. Kudos to Nick R. for his expertise and courteous approach on our most recent purchase. Also, the service department treats your car right after the purchase. I would highly recommend anyone interested in purchasing a VW to go to Lindsay VW at Dulles.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jim D- Thank you for your return business to Lindsay VW Dulles and for taking the time to leave Nick and the rest of our team a fantastic 5 star review! Congrats and we look forward to seeing you down the road.
We recently had the pleasure of purchasing a vehicle from
We recently had the pleasure of purchasing a vehicle from Anoop at Lindsay Volkswagen, and we couldn't be happier with the entire experience. From the moment we stepped onto the lot, Anoop exuded professionalism, knowledge, and a genuine desire to help us find the perfect vehicle for our needs. Anoop took the time to understand what we were looking for in a vehicle and expertly guided us through the various options available. His friendly demeanor and patient approach made the car-buying process a breeze, and we never once felt pressured or rushed into making a decision. Not only did Anoop help us find the ideal vehicle, but he also went above and beyond to ensure that we got a great deal and that we were completely satisfied with our purchase. His attention to detail and commitment to customer satisfaction truly set him apart. We highly recommend Anoop at Lindsay Volkswagen to anyone in the market for a new car. His professionalism, expertise, and genuine care for his customers make him a standout in the industry. Thank you, Anoop, for making our vehcile-buying experience a truly enjoyable one!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wes- We are so grateful for your kind words and for choosing Lindsay Volkswagen! We're delighted to hear about your positive experience with Anoop and how he made your car-buying journey enjoyable. Thank you for recommending us!
TW is awesome!
TW is awesome!!! Thank you so much for everything. Sincerely appreciate all your time and effort to make this a less painful buying experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sball- Thank you for awesome review of TW! We are thrilled that your buying experience was seamless. We appreciate your business.
Bob is thorough, listens to your needs, and really helped
Bob is thorough, listens to your needs, and really helped this be an efficient process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Neil- Thank you for taking the time to share your positive remarks about Bob's excellent customer service skills. We appreciate your business and 5 star review! Safe travels!
David (salesman) and Sarah (finance manager) were both
David (salesman) and Sarah (finance manager) were both wonderful — really friendly, really supportive, and made the process easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
esnjdhfbcb- Thank you for taking the time to share that David and Sarah made your recent buying experience an enjoyable experience! We are thrilled to read your positive remarks and thank you for your 5 star review! Safe travels and welcome to the Lindsay Family!
I have used this dealership to purchase my last two
I have used this dealership to purchase my last two vehicles. Each time Bob Derby assisted me with making the right choice for my budget and family. I can’t recommend him and this dealership enough. Also, it’s super clean, the service dept is amazing and they have a great selection of vehicles.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jennifer- We are thrilled to read your amazing review of Bob and our team's assistance during your return buying experience. Your kind remarks and loyalty to Lindsay VW and the VW Brand make us very proud. Safe travels and Congrats! And thank you for making us your go to dealership for your automotive needs!
