Dean McCrary Kia

Garrett Green was an outstanding salesman. He helped me find the best car while also keeping an open mind about finding the best deal for me.

We just bought a new Kia Niro from Dean McCrary Kia of Hattiesburg and had a wonderful experience with their sales staff. Our sales rep, Sheri McLendon, was knowledgeable, warm, and friendly. She really made the process a good experience for us. The management team who worked with us (a new general manager in addition to Daryl Badeaux) were friendly and efficient. Overall, our experience was excellent and I recommend working with the dealership if you are interested in a Kia. I look forward to using their service center for my car's routine service in the future.

Always ask for Ms. Lisa. She is a great service worker and very straightforward with her service and is very honest. Maybe the sweetest and the lady with the most attitude. But, she cares for every one of her workers and cares for every one of her customers. DEFINITELY will go back just to say hi to her.

Love my new 2016 Sorento I purchased from Dean McCrary Kia in Mobile. Steven Bradley gave me the best price and free life lifetime warranty.

Sheri was a delight to work with. She was down to earth with no pressure, and she really educated me about the Sorento. I really enjoyed just getting to know her as a person. Jim, the manager, was very helpful. He explained everything I needed to know about a lease and helped me get into the car I wanted with a payment I was willing to accept. The only thing that could use some improvement was the detail job when I took delivery of the car. There were water streaks down the side of the car and on the windows. Part of the plastic wasn't removed. There was still some dirt in the back and there was no shine to the tires or dash. Also, all of the cars on the lot are pretty dirty. They need to be washed to make them more eye appealing.

I bought a 2015 Kia Optima turbo 2 years ago. I have brought my car in on six occasions for service Not only was the buying process a breeze but the service is even better! As far as my experience you can't find a place any better! Dean Mcrary Kia Hattiesburg MS

Not only was I buying a Car but I got a bond with they are so helpful gave me so much information & I was sold on the deal it was no more car shopping for that day they got all the business..I am very well pleased with 2017 Forte thank you guys so much!

Come in and see Ben and whether or not you leave with a vehicle, you will feel like you were taken care of. I am from the Public Safety/EMS and try applying what I learned there to providing my potential customers with the most positive car shopping experience they will ever have. I work for you and would love an opportunity to help you.

I would like to shout out to Mr.Ben Purvis ,I set out that morning in search of a car, when I went to the front door it was locked and I read on the door that they didn't open until 9:00am but I felt that if I had left I wouldn't come back that day so I went into the service entrance and asked if there were anybody that could help me buy a car and the young lady said that it should be someone up front so I went looking up front searching in the cubicles and when I saw the young man, I asked him if he could help me buy a car and he replied that he was new but he would gladly do what he could to make sure that he would put me in the car that I would be satisfied with, and that man was Ben Purvis and not only did he do just that but he made me one of the happiest woman in the world I have been on cloud nine every since, Ben Purvis is sure on his way to being MVP in the car dealer business thanks again.

I’m interested in a 2017 Sportage EX and have been looking around at local dealers to see what kind of deals I can find. I currently live in Slidell, LA and have looked at dealerships in southern Louisiana and Mississippi. Online, I came across a 2017 Kia Sportage EX which was listed for $21,888. The dealership website states MSRP for the vehicle is $26,970, but with “instant savings” of $5,082, the price is now $21,888. There is nothing on the website which states what these “instant savings” are from. I requested a quote from the dealership and was sent an email which stated the purchase price of the car is $21,888. Because I still did not fully believe this was the price and wanted to make sure that there were no catches to buying the car at this price, I called the dealership to ask why the price was so cheap. I was told that the car was listed so cheap because it’s a holiday weekend and they wanted to get rid of some of their kia stock because they had so much. I scheduled an appointment with a sales person for 7/2/16. I explained to the person on the phone that I wanted to make sure that was the actual price before making the 1 and half hour drive to the dealership for nothing. She assured me that was the correct price. When I get to the dealership today, I meet my sales person Billy Lewis. I explained to him which car I was interested in and he retrieved the keys and went with me on a test drive. I loved the car and was ready to purchase it. I explained to Billy that the only thing to negotiate is the trade in value for my 2013 Hyundai Elantra Limited which is in excellent condition and had at the time 87,000 miles. I currently still owe $8,976 for my car and was hoping to at least get enough to cover what I still owe. I know that is possible with a Kelly blue book value of $9,200 for my car. My mom was with me for my appointment. He got my keys and explained to me that they would go appraise the car. Me and my mom waited for a very long time and when he finally came back, he explained that first they were only going to give me $4,500 for my trade in which is worth $9,200 on Kelly Blue Book and second, he explained that the price of $21,888 I had been quoted earlier was the price after all available rebates at this time had been applied. These are rebates which I do not qualify for. He said the car is actually listed for MSRP of $26,970. Now once again, their website did not state that these savings were due to rebates which you had to qualify for. The person who I had spoken to on the phone did not explain that, nor did the email state anything about the price being contingent on qualifying for rebates. At this point, I’m upset that I had been lied to and was being offered an insultingly low amount for my trade in. After I explained that I would not except those amounts and the monthly payments would be more than I could afford, Billy told me he would go talk to his manager some more and see what they could do. After waiting for much longer, me and my mom were called into the finance office where the finance manager began to go over warranties and extra add-ons. After long explanations of everything, I was finally told that the monthly payments were still over $100 more than what I had said I would pay. The price of the car was a little under $24,000 and they were still offering the same amount for my trade-in. I explained to the finance manager that I had been quoted the price of $21,888 previously multiple times for the car and if I had known that was not the actual price of the car, I would never have wasted my time or my gas coming to their dealership. At the end when they came up to an amount of $7500 for my trade-in, the sales person tried telling that that amount was only $500 less than what I still owe on my car. That amount is actually about $1500 less than what I owe. Either he can’t do math or he was once again hoping I would believe a lie. Either way I was once again insulted. There were many times I was ready to get up and leave, but I had never been given my keys back so I was unable to leave. I feel that this was a tactic from the sales person to keep me there. When I asked for my keys, I was given someone else’s keys which even had a large keychain with someone else’s name. Even after that and we had gotten up to leave, I realized they never gave me back my registration. I had to go back and ask them for that. Never go to this dealership. They are so dishonest. I had read all these reviews prior to going and thought maybe it won't be that bad, but I was wrong.