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Dean McCrary Kia

(84 reviews)
Visit Dean McCrary Kia
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 8:00am–5:30pm
Tuesday 8:30am–7:00pm 8:00am–5:30pm
Wednesday 8:30am–7:00pm 8:00am–5:30pm
Thursday 8:30am–7:00pm 8:00am–5:30pm
Friday 8:30am–7:00pm 8:00am–5:30pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (601) 255-0700 (601) 255-0700
Used (601) 255-0669 (601) 255-0669
Service (601) 255-0838 (601) 255-0838

Reviews

(84 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent experience.

My wife and I had the pleasure of dealing with Sherri and we both appreciate her hard work and determination on a Saturday evening to make sure we got what we wanted. She was very focused on what we needed and made it happen. Thank you very much. We recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent service

We have bought three Kia's from this dealership. We have experienced great service. We have told our friends and we will continue to buy from Dean McCrary. Our salesman for all three of our purchase have been Mr. Brian Williams who provided excellent service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Oil overfilled during oil change

Dean McCrary Kia seems to get the oil level wrong every time I get my oil changed.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Kia Soul

No hassle great sales lady Ms Sherri, would recommend her to everyone. Treated me like I was a real person not just a number. Thanks Sherri.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

If it's justin-get out of there fast

I had looked @ trucks on cars.com for over a month,put in some feeler about financing options & I received a call from Debbie asking me for some details about what I was looking for.I tols her I was looking for something like an f150,maybe an f250 & I had a budget of 15-17000$.I got a call a few days later saying the manager(justin) had a really special deal & we should come take a look.I live in Pensacola,a 1.5 hour drive each way from Mobile.Went to take a look,the "deal" was a 2012 F250-for 34000$.It's a nice truck & we bought it.When we were ready to leave,I looked & the gas tank was Empty.Took about a 1/2 hour & they finally got us 20$ worth of gas,I asked about the 2'nd key fob & was told they would overnight it.A week later,no key.I then realized the trailer hitch was locked,no key to that either & I explained I couldn't hook my trailer up ( wrong sized ball) so I couldn't WORK,after 4 varied stories,I was told Justin said to "just cut it off" Finally,the manager of Audi called & sent a locksmith,plus offered a 100$ gift card for the poor service we'd gotten & then never sent it.To us,34000$ was a lot of money,we feel like we were treated like our business was insignificant- I guess that's what happens when you sell a lot of Audis & Posches.If it's a lot of money to you too,do your self a favor & avoid these people,there's plenty of other car dealers out there.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Good experience

I had a good experience buying my new car from Kia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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No Haggling! Great Experience!

I want to commend Kelcey Williams for his exceptional service and the staff at Dean McCrary Kia of Hattiesburg for their professionalism and straight-talk. Wonderful experience. If I had to do it all over again, I'd choose this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bennie's New Ride!

My wife doesn't car shop. She enjoyed her experience when she found the car she wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Maxima 2014

I would like to thank Mrs. Sheri McClendon for her patience n her time while working with me and my husband on getting exactly what we wanted and more.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Teresha King

Garrett was amazing and so was Sammy. They stayed late and worked tirelessly on a Saturday night for me... to make me happy! They followed through with everything they said and more! No pressure just honest advice ... I was Leary going alone as a female to purchase a car, last experience at Eastern Shore Toyota was horrible?!!!! I. One lie after the other with all new faces between deals... I will only deal with Dean Mccrary from now on!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the great review! We are glad you had a great experience.