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J & M Automotive

(2,398 reviews)
Visit J & M Automotive
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–6:00pm
Sunday 11:00am–4:00pm
2020 state dealer award
View 11 awards
2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
(203) 490-4937 (203) 490-4937

Reviews

(2,398 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of J & M Automotive from DealerRater.

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Pleased with outcome of J & M experience

We would like to thank Kyle Colby and Ken Federici at J & M Motor for their understanding and helpful return of a substantial deposit when we needed to withdraw from a proposed auto purchase. We were impressed by the large selection of fine vehicles available at J & M, by their dedicated professional staff and customer-friendly sales room accommodations. We give J & M Motors 5 stars for their interactions with us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Great experience at J&M automotive!! Found the perfect...

Great experience at J&M automotive!! Found the perfect truck which was very clean and priced well ..Mark, Brad and the whole team were awesome to work with!! Would buy another vehicle from them. No pressure, laid back environment.. everything went smoothly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great, Quality service. Above and beyond. Very friendly...

Great, Quality service. Above and beyond. Very friendly staff and family friendly. Cars are price fairly and are maintained prior to rolling off the lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The sales person Amy was so helpful and kept in touch...

The sales person Amy was so helpful and kept in touch with me,,, also Steve the finance explained everything and was very helpful with the service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very impressed with the entire operation; quantity and...

Very impressed with the entire operation; quantity and quality of cars, size of the dealership and sales team. Mark Garbatini was professional and informative. Loved every aspect of my dealings with everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Just purchased a beautiful Alfa Romeo on Saturday from...

Just purchased a beautiful Alfa Romeo on Saturday from Michael our sales rep. The place is extremely clean, the staff was friendly and helpful not at all pushy. Would definitely recommend them and purchase from again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very friendly and helpful also very clean a lot of nice...

Very friendly and helpful also very clean a lot of nice cars on the lot all kept clean and well taken care of will definitely be back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I contacted HACKNET CREDIT SPECIALIST to help me with my...

I contacted HACKNET CREDIT SPECIALIST to help me with my credit score, since I wish to buy a house in the next month. Hacknet was extremely helpful and listened to my concerns. After working on my credit report he removed all inquires student loans eviction, debts tax liens medical bills and he added some tradelines to my credit that stabilize my score at 805 he actually toke this action in just 7days to get it done and I am grateful for his services and kind words. You can feel free to contact him for credit help with his details (HACKNET567@GMAIL.COM (949) 397 8437). He is honest and reliable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Easy going not high pressure large selection. Prices...

Easy going not high pressure large selection. Prices clearly listed on the windshield. Makes it easy to shop! Let us take a long test drive !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I would just like to thank ken f., juan, rob in service...

I would just like to thank ken f., juan, rob in service and all the other associates in getting my sons truck up and ready for him to travel to North Carolina this week.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.