Skip to main content

J & M Automotive

(2,398 reviews)
Visit J & M Automotive
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–6:00pm
Sunday 11:00am–4:00pm
2020 state dealer award
View 11 awards
2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
(203) 490-4937 (203) 490-4937

Reviews

(2,398 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of J & M Automotive from DealerRater.

Want to share your experience with this dealership?

Write a review

Fast friendly service. Easy to deal with. A pleasure to...

Fast friendly service. Easy to deal with. A pleasure to deal with. They work with you to get you a good vehicle. I couldn’t wait to get my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Friendly service. Great selection of vehicles. Finance...

Friendly service. Great selection of vehicles. Finance worked hard to find great rates. Additional products such as GAP and extended warranty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

It was great. A lot of help and nice cars...

It was great. A lot of help and nice cars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Amazing selection of quality used vehicles, extremely...

Amazing selection of quality used vehicles, extremely helpful staff. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amy at J&M was great to work with and very patient with...

Amy at J&M was great to work with and very patient with an indecisive customer. She worked with us and kept us informed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I had been looking for a particular car for months...

I had been looking for a particular car for months online. I found that car for $7000 less with 7000 less miles on it and they got me approved! I didn’t have to do the work like at other websites. Thanks J&M

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ford 350 with handicapped lift.

Made a deal on Friday, paid deposit. Called Monday, learned the vehicle was sold to somebody else. Daniel Negron was the person who changed me deposit and assured that the vehicle was available. Are you selling cars or collecting peoples personal info?

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
5 people out of 5 found this review helpful. Did you?
Yes No

J&M is a great dealership. No sales pressure what so...

J&M is a great dealership. No sales pressure what so ever. Amy Smith is an amazing salesperson and it was a pleasure to work with their whole team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I came in to look at a car, Sue helped me out a lot....

I came in to look at a car, Sue helped me out a lot. Wasn’t pushy, super helpful! Very satisfied. Leaving with a car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Norbert was AMAZING! 10/10 will come back to him for my...

Norbert was AMAZING! 10/10 will come back to him for my next car!! Worked hard to meet all our needs and wants with no hesitation!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.