Skip to main content

Germain Nissan of Columbus

(644 reviews)
Visit Germain Nissan of Columbus
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award
New (877) 490-3690 (877) 490-3690
Used (877) 492-6910 (877) 492-6910
Service (888) 886-5196 (888) 886-5196

Reviews

(644 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Germain Nissan of Columbus from DealerRater.

Want to share your experience with this dealership?

Write a review

Best Experience Ever They were so accommodating

I had a wonderful experience in purchasing my 2015 Nissan rogue everyone was so pleasant and nice and yet very professional and got the job done. Kudos to Steve Mendoza and van Thank you for all your help! Refinance area with LeDahnshay Was a wonderful experience as well. He explained everything that needed to be explained in depth thank you Nissan Germain Morse Road

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Jeanette, we're honored that you chose Germain Nissan for your car purchase, and we're thrilled to hear about your fantastic experience with Steve, Van, and LeDahnshay. We're happy to have helped you through the process quickly and efficiently. We appreciate your feedback and hope you enjoy driving your 2015 Nissan Rogue!

Service personnel were very helpful, friendly, and

Service personnel were very helpful, friendly, and everything was done according to order and the car was done in a timely manner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jan, we appreciate you taking the time to leave us a five-star review! It's fantastic to hear that our team provided helpful, friendly, and efficient service. Thank you for choosing Germain Nissan. Drive safely!

Germain Nissan Experience

I have been dealing with German Nissan for 20 years. Cameron started out e-mailing and wanting to see what I wanted to do about my lease turn-in. I decided to go with another lease. I have a difficulty in walking right now so Cameron made it very accommendating for me. I went through the website and sent pictures of cars I would be interested in seeing. I made the appointment and when I showed up the cars were all upfront. Picked the one I wanted to test-drive and came back and told them I wanted it. Through the rest of the process Cameron made it so I did not have to walk much. I will be back in three years for my next lease!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Cinda, we are thrilled to hear from a loyal customer of Germain Nissan! Thank you so much for sharing your recent leasing experience with Cameron. Until next time, safe travels!

Very good customer care, nice visitors area and completed

Very good customer care, nice visitors area and completed service in time, and explained everything in detail.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Very good customer care

I’ve been going here for years.

I’ve been going here for years. For some reason they don’t know what’s wrong with my vehicle and customer service has declined.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

I would like to understand what happened during your visit to make sure we are providing all clients with a 5-star experience going forward. If you're willing to share the details, would you consider reaching out? Thank you, Chelsea Loar - Service Manager - 614-383-4321

Consumer response

Sure, I’ll try to contact you this week.

Welcoming experience, professional, friendly, and all

Welcoming experience, professional, friendly, and all employees were helpful to ensure you were being assisted. It was my first time back in about 3 years and even though my original dealer had passed others made me feel welcomed and serviced my needs quickly as well insured I was satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Germain Nissan team. Drive safely, and we hope to see you back again down the road!

Consumer response

See you in September. Thank you.

Cameron was very helpful, punctual and made the process

Cameron was very helpful, punctual and made the process as simple as possible. Great overall experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing this positive feedback about your experience with Cameron. The Germain Nissan team appreciates your support, Tyler!

Over all great in everything.

Over all great in everything. The service the accommodation. Carl Brown and Steve are awesome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Missy - Thanks for the kind review of Carl and Steve here at Germain Nissan! It means a lot to our team to hear this great feedback.

I was looking to purchase a car quickly for my daughter

I was looking to purchase a car quickly for my daughter in college (out of state), whose vehicle had been totaled by a tree. We reached out to Cameron Morgan regarding a 2015 CX-5 on their used car lot. Cameron answered all my questions regarding the vehicle and even provided additional pictures to answer some questions. When we arrived for our test drive, Cameron had the car ready to go. The car was in great condition as Cameron described. After the test drive, we came to an agreement on a good fair price in very short order. The ease of the entire process continued through the finance process with Gary Haskins. Our daughter is overjoyed with the CX-5 as we are with the purchase! I cannot thank Cameron, Gary, and everyone behind the scenes involved in making this vehicle purchase so easy and quick. If you are looking for a vehicle you should stop and talk to Cameron Morgan and Gary Haskins!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I needed something looked at on my car and instead of

I needed something looked at on my car and instead of making me wait or asking me to schedule an appointment, Greg West immediately took care of it personally! Teonna Brooks had my receipt ready with a cheerful smile and they had me on my way within minutes! Service like that is hard to find nowadays. Thanks Greg and Teonna!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.