Reviews
Best Experience Ever They were so accommodating
I had a wonderful experience in purchasing my 2015 Nissan rogue everyone was so pleasant and nice and yet very professional and got the job done. Kudos to Steve Mendoza and van Thank you for all your help! Refinance area with LeDahnshay Was a wonderful experience as well. He explained everything that needed to be explained in depth thank you Nissan Germain Morse Road
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Jeanette, we're honored that you chose Germain Nissan for your car purchase, and we're thrilled to hear about your fantastic experience with Steve, Van, and LeDahnshay. We're happy to have helped you through the process quickly and efficiently. We appreciate your feedback and hope you enjoy driving your 2015 Nissan Rogue!
Service personnel were very helpful, friendly, and
Service personnel were very helpful, friendly, and everything was done according to order and the car was done in a timely manner
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jan, we appreciate you taking the time to leave us a five-star review! It's fantastic to hear that our team provided helpful, friendly, and efficient service. Thank you for choosing Germain Nissan. Drive safely!
Germain Nissan Experience
I have been dealing with German Nissan for 20 years. Cameron started out e-mailing and wanting to see what I wanted to do about my lease turn-in. I decided to go with another lease. I have a difficulty in walking right now so Cameron made it very accommendating for me. I went through the website and sent pictures of cars I would be interested in seeing. I made the appointment and when I showed up the cars were all upfront. Picked the one I wanted to test-drive and came back and told them I wanted it. Through the rest of the process Cameron made it so I did not have to walk much. I will be back in three years for my next lease!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Cinda, we are thrilled to hear from a loyal customer of Germain Nissan! Thank you so much for sharing your recent leasing experience with Cameron. Until next time, safe travels!
Very good customer care, nice visitors area and completed
Very good customer care, nice visitors area and completed service in time, and explained everything in detail.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very good customer care
I’ve been going here for years.
I’ve been going here for years. For some reason they don’t know what’s wrong with my vehicle and customer service has declined.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
I would like to understand what happened during your visit to make sure we are providing all clients with a 5-star experience going forward. If you're willing to share the details, would you consider reaching out? Thank you, Chelsea Loar - Service Manager - 614-383-4321
Sure, I’ll try to contact you this week.
Welcoming experience, professional, friendly, and all
Welcoming experience, professional, friendly, and all employees were helpful to ensure you were being assisted. It was my first time back in about 3 years and even though my original dealer had passed others made me feel welcomed and serviced my needs quickly as well insured I was satisfied.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We are so glad to hear that you had a successful service experience working with the Germain Nissan team. Drive safely, and we hope to see you back again down the road!
See you in September. Thank you.
Cameron was very helpful, punctual and made the process
Cameron was very helpful, punctual and made the process as simple as possible. Great overall experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing this positive feedback about your experience with Cameron. The Germain Nissan team appreciates your support, Tyler!
Over all great in everything.
Over all great in everything. The service the accommodation. Carl Brown and Steve are awesome.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Missy - Thanks for the kind review of Carl and Steve here at Germain Nissan! It means a lot to our team to hear this great feedback.
I was looking to purchase a car quickly for my daughter
I was looking to purchase a car quickly for my daughter in college (out of state), whose vehicle had been totaled by a tree. We reached out to Cameron Morgan regarding a 2015 CX-5 on their used car lot. Cameron answered all my questions regarding the vehicle and even provided additional pictures to answer some questions. When we arrived for our test drive, Cameron had the car ready to go. The car was in great condition as Cameron described. After the test drive, we came to an agreement on a good fair price in very short order. The ease of the entire process continued through the finance process with Gary Haskins. Our daughter is overjoyed with the CX-5 as we are with the purchase! I cannot thank Cameron, Gary, and everyone behind the scenes involved in making this vehicle purchase so easy and quick. If you are looking for a vehicle you should stop and talk to Cameron Morgan and Gary Haskins!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I needed something looked at on my car and instead of
I needed something looked at on my car and instead of making me wait or asking me to schedule an appointment, Greg West immediately took care of it personally! Teonna Brooks had my receipt ready with a cheerful smile and they had me on my way within minutes! Service like that is hard to find nowadays. Thanks Greg and Teonna!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair