Reviews
friendly staff and accomodations
We bought our 2nd car in the same month from Germain and it was due to our treatment and service from Daryl Erdin from the Sales Team. He was very helpful, informative, and communicated with us on leads for our 2nd purchase. He allowed us the time to test-drive several vehicles and provided options for warranties and financing. Karl, with the finance team, answered all of our questions concerning the financial documents. When we or a friend are ready the next vehicle purchase, we will highly recommend Germain Nissan.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We sincerely appreciate you taking the time to share your thoughts about your experiences with Daryl and Karl. Thank you for your kind words and your recommendations. Enjoy your new Nissans and we can't wait to see you next time!
I was in and out in less than 1 hour!!!!!
Daryl was Great!!!!! He helped me get into the vehicle I wanted! He was very personable and helpful! I have no regrets!!!!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so glad that Daryl took great care of you. Thank you for taking the time to review your experience!
Definitely one of the best experiences you can have with...
Definitely one of the best experiences you can have with car shopping. They are straight-forward, fast, and give you a great deal. Customer service is top-notch. The dealers are friendly and want to make sure that you are 100% satisfied when you make your purchase. I would definitely get another car when the time comes.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're so glad to hear that you enjoyed the level of customer service you received at Germain Nissan. Thank you for your review and we look forward to seeing you next time!
The service that i received from Mike Banton was...
The service that i received from Mike Banton was exceptional. He is a wonderful person with such a pleasant smile and friendly spirit. When i had my 2011 Rogue, he would call often to see how things were going and if i needed anything. It is salesman like him with his personality that made me call back to lease a 2014 Rogue. Keep up the good work Mike, he is the best!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to recognize Mike! We sincerely appreciate your business and hope that you are loving your new Rogue!
Best car buying experience I've ever had!
Germain Nissan and Michael Branton made the car buying experience a very positive one for my husband and me. We test drove many other vehicle models from several different dealerships and this dealership, and Michael in particular, truly changed my views about buying a car. No one at the dealership was pushy or concerned more about the sale then the customer. Everyone at Nissan truly cared that my husband and I were making the right decision for us. I also really appreciate the sense of humor, friendliness, and knowledge of the employees. Michael did a fantastic job of explaining, at great detail, every single feature of my new vehicle, while also keeping the mood light and never too serious, which made for a wonderful experience. Karl also made the financial part of the buying process very easy, painless, and, yes, even enjoyable with his sense of humor and personable nature. Normally I walk away from buying a new car trying to figure out all the buttons and features on my own, but I felt that I really knew the ins-and-outs of the car that I was buying before driving it off the lot. I highly recommend Germain Nissan and, especially, Michael Branton to anyone who is in the market to buy a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
We sincerely appreciate your review of your experience with Michael, Karl, and the rest of our team. Thank you so much for taking the time to share your thoughts with us in detail. It was our pleasure to assist you in your purchase, and we hope to have the opportunity to assist you again. Congratulations and enjoy your new Nissan!
Germain Nissan and Michael Branton made the car buying...
Germain Nissan and Michael Branton made the car buying experience a very positive one for my husband and me. We test drove many other vehicle models from several different dealerships and this dealership, and Michael in particular, truly changed my views about buying a car. No one at the dealership was pushy or concerned more about the sale then the customer. Everyone at Nissan truly cared that my husband and I were making the right decision for us. I also really appreciate the sense of humor, friendliness, and knowledge of the employees. Michael did a fantastic job of explaining, at great detail, every single feature of my new vehicle, while also keeping the mood light and never too serious, which made for a wonderful experience. Karl also made the financial part of the buying process very easy, painless, and, yes, even enjoyable with his sense of humor and personable nature. Normally I walk away from buying a new car trying to figure out all the buttons and features on my own, but I felt that I really knew the ins-and-outs of the car that I was buying before driving it off the lot. I highly recommend Germain Nissan and, especially, Michael Branton to anyone who is in the market to buy a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We sincerely appreciate your review of your experience with Michael, Karl, and the rest of our team. Thank you so much for taking the time to share your thoughts with us in detail. It was our pleasure to assist you in your purchase, and we hope to have the opportunity to assist you again. Congratulations and enjoy your new Nissan!
As I walked in I was Nathan greeted me in a very friendly...
As I walked in I was Nathan greeted me in a very friendly way, I felt quite welcome and right away we were able to get into the car I was interested in and we went on a great test drive. During the drive the car handled well, drove adequately, and I immediately became interested in the car. Afterwards Nathan was helpful in setting up our payment.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to review your experience with Nathan. We are happy that he was friendly and helpful and we hope that we have the chance to assist you again in the future!
Working with Michael Banton was a joy. Knowledgeable. ...
Working with Michael Banton was a joy. Knowledgeable. Sincere. Honest. Caring. How often can you put those words together about a car salesman. As long as there is air in his body and mine and he is still employed there, I will only buy from him in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so glad Michael displayed all of those characteristics during your purchase experience. Thank you for taking the time to leave him a review and we look forward to assisting you again in the future!
Germain Nissan
I enjoyed the visit to Germain Nissan. Daryl Erden was very patient and profession in helping me find the Nissan for me. There was an odd bump in the road in the financing department, but most of is was on my shoulders. I would recommend this place to anyone in the market shopping for a Nissan.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are glad that Daryl was patient and professional while assisting you in finding the best Nissan for you. If you have any lingering questions or concerns about finance, please don't hesitate to ask. We truly appreciate your recommendation!
I enjoyed the visit to Germain Nissan. Daryl Erden was...
I enjoyed the visit to Germain Nissan. Daryl Erden was very patient and profession in helping me find the Nissan for me. There was an odd bump in the road in the financing department, but most of is was on my shoulders. I would recommend this place to anyone in the market shopping for a Nissan.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We are glad that Daryl was patient and professional while assisting you in finding the best Nissan for you. If you have any lingering questions or concerns about finance, please don't hesitate to ask. We truly appreciate your recommendation!