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AutoNation Ford Wolfchase

(1,648 reviews)
Visit AutoNation Ford Wolfchase
Sales hours: 12:00pm to 5:00pm
View all hours
Sales
Monday 8:00am–8:00pm
Tuesday 8:00am–8:00pm
Wednesday 8:00am–8:00pm
Thursday 8:00am–8:00pm
Friday 8:00am–8:00pm
Saturday 8:00am–7:00pm
Sunday 12:00pm–5:00pm
New (888) 246-1461 (888) 246-1461
Used (888) 313-4454 (888) 313-4454
Service (888) 451-5109 (888) 451-5109

Reviews

(1,648 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford Wolfchase from DealerRater.

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gnatshouse@comcast.net

excellent service and Lee Gault was the best. I made an appointment with Lee and he was waiting for me when I arrived and made my stay very comfortable!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Natalie, thank you for your kind review; we are happy to pass along your comments to Lee Gault! If you ever need help, just give us a call. Happy motoring!

Sean O

My repair was completed in less than 10 minutes. Most dealerships typically would have required leaving the vehicle. I was able to just drive in and drive out. All fixed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Sean, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

F-150

My experience with Ford was great. I shopped several lots before deciding and Auto Nation Ford was really easy to deal with. They searched to provide what I wanted as a customer and didn?t limit or pressure me to buy from only their inventory.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kendrick, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Repairs to my Lincoln.

Problem with suspension in front end. Problem was diagnosed and parts have been ordered. I did not buy this car from this dealership but I have purchased two other cars from them and have always had a good experience with them. They always try to help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

John, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Wolfchase. If there is anything more we can do for you, please don?t hesitate to reach out. Come back and see us any time! Take care!

Oil change

Making my appointment was easy, service was quick and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate you taking the time to leave us a response, Linda! Don't hesitate to call us if you ever need anything. Be safe on the road!

Service Writer

Job well done, Barbara is the best Service Writer Ever!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Kelli, we're happy to hear you had such a positive experience with our team! Have an amazing day!

Services

Satisfied with services at this location. I will return again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Owner

It was all good.I was very well pleased with the service that I received. Well enough that I will be back for service when the time is due

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Randy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Ford Wolfchase.

AutoNation Wolfchase

Came in for a oil change told my battery needs replacing and had one in stock found out after an hour and a half more of waiting they had to go get one which took another hour and a half although they did reduce my charge by $40. 5hours of my time for an oil change and to replace a battery seems a little extreme to me!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thomas, thank you so much for your high rating!

Rick N

Mr Lee Gault is the best!! He?s the reason I get all my Ford services and repairs there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Rick, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.