Reviews
2020 Mustang
Everything was great! They got my daughter exactly what she wanted! She was looking for a used but ended up with a 2020???
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your daughter's new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Excellent service
Awesome service, as usual. Drop simple, service complete as expected and timely. Great job
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Scott, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Ford Wolfchase. Feel free to stop by if you ever need any more help.
building service worker
very professional and pleasant, i liked that they had some one giving attention to my car immediately by checking fluids and putting in floor mats, etc. thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.
07 f-150
Great service every time. Lee Gault is very professional and experienced.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Brian, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
AutoNation Ford on Stage Rd Memphis TN
They have incredible service and good people! Ken Myers has been a great friend and has a great staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tim, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Ford Wolfchase. Don't hesitate to call us if you ever need anything. Be safe on the road!
Tire leak
Provided quick and free tire repair. My wait time was less than 30 minutes. My dealership is always ready to help with all my needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello John, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit!
Oil Change at Autonation on Hwy 64
I have taken my Ford Edge to this dealership 3-4 times to have the oil changed since it is the closest dealership. I will be taking my business elsewhere from this point on. Each time I've been there I have had an issue. The first time, there was grease on and in the drivers side, apparently where the mechanic got in and out of the car. I had loose lug nuts after the tires were rotated. I was told twice when I called to make an appointment no appointment was necessary it is first come first served. I get there to be first in line and then I'm told it's by appointment and I will have to wait till they get to their appointments even though no one else was there yet. I complained about being told when called no appointment was necessary and I was told I could take my business elsewhere by two service employees. Wow! Never mind lets try to make our "service" to our customers better... let's just send them away and continue to give the mediocre work everyone expects. Today, everyone wants to just show up and get paid. Gentleman, to the two that told me to take my business elsewhere, Good luck and God Bless!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wendy, thank you for leaving this detailed feedback about your experience with our dealership. If you would be willing to give us another chance in the future, please reach out to our General Manager at (901) 209-1257. We would appreciate the chance to turn your experience around.
Works oil change
I took my car in for oil change and tire rotation. When I picked my car up, I was given the keys and told it was parked outside to the right. I had to hunt for my car. When I got inside, the paper floor mat was still in it along with the shop repair number in the mirror. As I was driving the car, the hood came up!
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help.
Service
They took too long to service my car it took 6 days before they looked at it then they had to order parts
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Debra, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1257 to discuss what we can do to help.
Autonation Ford Bartlett TN Service Dept
Great service, comfortable facility. Car was ready before the time that was promised.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tom, thank you for your positive review. We're happy to have been of service to you. We hope to be of service to you again in the future. Best wishes, AutoNation Ford Lincoln Wolfchase