Reviews
Best Dealership in the City!!!!!
Excellent Service!!!!!! I?ve tried others in the city and this Ford Dealership by far is the best.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Calvin, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.
Recent Recall Service
The service department made sure my car was safe to operate at a quick and timely manner while making sure the repair was done correctly. It was a good experience and I would bring my car to them in the future due to the excellent service.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Thomas, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
andracques@yahoo.com
Everything went smoothly will recommend again. Customer service was great overall good experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Andracques, your comments keep us motivated and working hard for all our guests! We appreciate your recommendation of AutoNation Ford Wolfchase and we hope to be of service again in the future.
Excellent
Great job. I enjoyed the overall experience. Fast and accurate I. Diagnosis of vehicle needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Shirley, your comments keep us motivated and working hard for all our guests! Thank you so much for being one of our valued guests and we look forward to your next visit!
Service
Smiley was out sick and he always gives excellent service. Took car in at 9:30 but had an 11:00 appointment requesting check my tires and replace battery. At 4:00 I went to check on my car, tires ok and battery ok. Will return later for new battery. Happy
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Mary, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Wolfchase and we hope to be of service again in the future.
Service department
Went in for oil change, service department did a great job taking care of it in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Emmanuel, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.
Service at auto nation
The team at auto nation is great . Car was fixed fast and correct, runs great. Thanks to all of you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Dennis, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!
my visit to auto nation
Good service wait time fantastically short. I
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, thank you for taking the time to leave a review. If there's anything we can do to turn your 4 star rating into a 5 star one, please let us know! Take care and safe travels.
Frustrated
Horrible and will jot be back. Dropped my Explorer off at 0900 and didn?t get it back until after 4:30pm FOR AN OIL CHANGE!!!
- Customer service 2.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Paul, we appreciate you taking the time to respond. The staff at AutoNation Ford Wolfchase take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1257 to discuss what we can do to help.
Customer Questionaire
It was a good experience for us. We waited for our car to be serviced. The sitting area is a comfortable place to sit. The wait wasn?t that log. They did a courtesy car wash for us and we went on our way.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Patricia, it's experiences like yours that really keep us motivated! Thank you so much for being one of our valued guests and we look forward to your next visit!