Reviews
F-250 Super Duty 2019
Service was quick and so far very satisfactory. Only time will tell.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Edward, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Ford Lincoln Wolfchase. If you ever need help, just give us a call. Happy motoring!
Auto Nation Ford oil change and injectors cleaned
The only thing I would recommend is that they get their clock time fixed in their emails. They wrote me to double check my appointment which they said was at 9:30 and it was at 8:30.I mentioned it to the lady when I checked out and she said everyone complains about that. I really think someone needs to fix the time on the computer
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback! We are always looking for ways to improve! Please do come back and see us!
Good service
Great service team. They always take care of me. The service team finds a way to fit me in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate you taking the time to leave us a response, Joseph! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Urgent Truck Maintenance while on Vacation.
Outstanding service! I was traveling through Memphis when I noticed my truck was having difficulty cranking the engine. I called AutoNation and explained the issue. They told me to come on over and gave me directions. The Maintenance Shop was fully booked, but they worked me in, installing a new battery. I was on my way in less than 45 minutes. Customer services was outstanding. Great Job AutoNation!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
James, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!
Very positive experience.
Recently, I made an appointment with Jacob to take care of a recall on my Escape. He might look young to be in this position, but Jacob displays maturity along with knowledge, customer skills and overall excellent customer service. He took care of my recall in less than 20 minutes. Thanks so much. I highly recommend Jacob Humphrey!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Linda, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Lincoln Wolfchase. We always strive to provide personable and excellent customer service. We hope to be of service again in the future!
Service repair on 2004 Explorer Sports Trac
From the service desk, to the completion of my repair services was excellent... Work was done on my 2004 Explorer Sports Trac Again,,,,,,,,Thanks,,,,,,,,,Thomas Rook
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback with us, Thomas! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Service repair on 2004 Explorer Sports Trac
Thanks to AutoNation for their fine service desk and repair to my vehicle...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Thomas, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
EXCELLENT AS ALWAYS
Customer service is ALWAYS excellent and exceeds expectations! Kudos to the service department!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ken, we're happy to hear you had such a positive experience with our team! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Jimmy Miller
Generally happy all around with my visit and buying process
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are pleased to hear you had such a positive experience with us, James! Feel free to stop by if you ever need any more help. Drive safe!
Excelente
Thank you! For the extra Mile you always providing every time We bring our cars. Great service Mr Gary. Thx
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hilda, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Lincoln Wolfchase! We look forward to your next visit! Take care!