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AutoNation Cadillac West Amarillo

(896 reviews)
Visit AutoNation Cadillac West Amarillo
Sales hours: 8:00am to 8:00pm
View all hours
Sales
Monday 8:00am–8:00pm
Tuesday 8:00am–8:00pm
Wednesday 8:00am–8:00pm
Thursday 8:00am–8:00pm
Friday 8:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday Closed
2024 consumer dealer award
View 2 awards
2024 consumer dealer award 2023 consumer dealer award
New (888) 338-4586 (888) 338-4586
Used (888) 338-3192 (888) 338-3192
Service (888) 338-5642 (888) 338-5642

Reviews

(896 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Cadillac West Amarillo from DealerRater.

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Terry (Svc mgr) and his team went above and beyond in

Terry (Svc mgr) and his team went above and beyond in providing great customer service! Something that seems to be lacking every where else! Terry has proven to me that quality still means something!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Dealer response

Hi, we're so glad that we were able to go above and beyond your expectations! Don't hesitate to call us if you ever need anything. Be safe on the road!

Very friendly staff!

Very friendly staff! Jena did amazing and I left the dealership with a brand new vehicle at a great deal!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Nestor, we set high expectations for ourselves so it's gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

I have watched Westgate grow into AutoNation by using

I have watched Westgate grow into AutoNation by using their Service Dept. I find them to be competively priced and have confidence in the work. Important to me is the use of genuine GM techs and parts.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us! We do hope we can be of assistance in the future. Take care!

Dealer response

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chevrolet West Amarillo. If there is anything more we can do for you, please don't hesitate to reach out. Come back and see us any time! Take care!

The service with our service rep Ann has been

The service with our service rep Ann has been superior Jenna our sales person was outstanding

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

One of the most quick and painless car buying experiences

One of the most quick and painless car buying experiences ever, literally was in and out within 2 hrs. Everyone was super nice and best of all, NO HIGH PRESSURE SALES! I was able to get in the car that I wanted and they even got me a better interest rate and a great deal on an extended warranty and gap insurance. I would highly recommend them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Teri, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

The facility is well constructed.

The facility is well constructed. People are promptly responding as soon as I park my car. I was asked promptly what are my requirements. Waiting room is nice. Food and drinks are well provided. A man came and asked if anyone wanted to go anywhere to provide us transportation. Am happy with the service provided for me with AutoNation. Thank you for your service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

2 excellent salesmen: Chasen McIntosh and Damon

2 excellent salesmen: Chasen McIntosh and Damon Blakemore. Both professional, helpful, very impressed with both!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your praise and kind comments about our team. Feel free to stop by if you ever need any more help.

Dealer response

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Great customer service, would go back to them without a

Great customer service, would go back to them without a doubt. Easy to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Tyler, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Very good service department quick and to the point.

Very good service department quick and to the point. Parts ordered and replaced in one day

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Doug, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Friendly atmosphere.

Friendly atmosphere. They went above snd beyond to help me get s better rate on my truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!