Reviews
I had bought 6 cars from this dealership
This Dealership has been so good to me that I had bought 6 cars from this place. Just recently purchased a Dodge Ram 1500. I also had my friends and family purchase vehicles from this Dealership. The owner and staff go out of their way to help and treat like family. This is the reason I don’t even go anywhere else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My Experience with Ramsey corp.
I just want to say that I've been buying cars for a long time and I never had such great experience as I did when I purchased my 2009 Mercedes Benz ,Frank definitely stands behind his car's... Thank's so much for all your help ,I will not shop anywhere else . Alway's remember , "YOU GET WHAT YOU PAY FOR".
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Overall terrible experience
Bought a truck and within the first month it was in our possession for maybe 10 days. Needed a ton of work luckily he put out for some of it after we fought with the place.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome experience
One of the best used car dealers I have ever bought a vehicle from,hands down! From test ride to finance couldn't ask for a better bunch of guys (and gals) to work with! Thank you and will be back for another vehicle for my wife.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience
I had the pleasure of meeting with Ronnie the salesman . We discussed my needs and price range . Looking thru his inventory , we found a vehicle I was interested in . Ronnie gave me a great deal and after telling him I wanted to have the vehicle checked out , he assured me if there were any issues , they would be taken care of. The vehicle is very clean and walked thru a NYS inspection without any issues .This is a nice family run business who take pride in providing reliable used cars . Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Buying second car
FYI ! I just bought my second car from Ramsey Corp. in W. Milford, N. J. They are a family owned business and I still can’t believe how helpful they have been getting the deal done ! Just yesterday the one son Ronnie stayed until 9:15, pm and I can tell he was dog tired from a long day, but he accommodated me because I had a funeral the next day. The father and both sons Ramsey and Ronnie are always willing to help ! I would recommend everyone I know to meet with them at the very least, and there “ logo” is everyone gets approved for a loan if they need one. They keep an inventory of about 140 cars, vans, small trucks, etc. I have recommended them so many times, and I will always buy my cars from them !!! They have a service department which I use as well ! Take my advice you’ll be glad you did !! Joe Q If you want to talk with me, ask for one of the brothers and they will give you my # !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jeep Compass
Both Frank and Ronny asked me to leave a review on Facebook after my car purchase. My wife and I bought a 2014 Jeep Compass Latitude. After driving it we noticed a vibration in the rear so we brought it back. The mechanic balanced the tires and “went over the whole car” and found it to be in tip top shape. A few days later it was leaking oil so I took it to my mechanic. After being on the lift 5 minutes he said this car was wrecked and repaired.(Frank also has a body shop, if you look at most of his pickup trucks you can tell the bedsides have been patched) The Jeep has 2 bent rims causing the vibration and also a bad rear differential and rear differential mounting bushings, oil pan gasket was bad, rear trailing arm bushings were bad and the list goes on and on. I explained to Frank I didn’t feel comfortable owning that vehicle-it’d never be right. He offered to swap for another Jeep Compass. So I went for that. I signed the paperwork for the loan on Saturday. He told me same loan we just transfer vin numbers. On Monday I received a call from Jimmy saying “the bimbos at Wells Fargo screwed up the paperwork” they fedex me new papers to sign. When I got them the first page was a credit application with incorrect income info. Frank applied for a second car loan without my consent and changed my income so I’d be approved for a second car loan before the first one was paid off. As soon as I found that out I went and got my money back. He also told me the Red Jeep Compass Latitude was sold at auction, it is now back on his website for sale! Truly shows what type of “business” man he is.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Look under the vehicle.
First I purchased a 2001 Dodge Dakota.... It ran ok. But it broke down after 3 months. My mechanic was looking for a sensor under the truck and discovered the truck frame HAD BEEN WELDED IN NUMEROUS PLACES. They (the dealership) had the vehicle towed to their place. After back and forth for hours. The owner "Frank" said he would only give me a $1000 credit towards another vehicle. Well I took a breather and went to my old truck and was removing my stuff when I watched as two men welded the fame on a ford F150. I purchased a vehicle (reluctantly). When both my son and I looked at the vehicle it had a sticker on it that said two year warranty included. When I went to close on the sale I was charged for the warranty, "Frank" said there was no sticker on it. On the way home I lost all my brakes, they towed it back and replaced all the brake lines. The day after I picked it up something kept hitting the drive shaft. It was the exhaust that was loose. Yet another trip to West Milford. The entire exhaust had to be replaced. DO NOT BUY A VEHICLE FROM THESE GUYS EVER
- Customer service 1.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
2nd review, still blown away
This is my second review since buying my truck. These guys are honestly the best people I’ve ever bought a car from. After haveing some issues with the truck I purchased they sent out a tow truck to my house over an hour away, dropped off a loaner car and towed my truck back to fix it. Love these guys, can’t say enough good things about them!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent Customer Service
Frank (the owner) and his family were very honest throughout the whole process. They made the car buying process with a dealer very smooth. Even though it was a far drive for us, we would definitely recommend them. They definitely earned our business.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase