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Thoroughbred Ford of Platte City

(166 reviews)
Visit Thoroughbred Ford of Platte City
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 7:30am–1:30pm
Sunday Closed Closed
New (816) 873-8328 (816) 873-8328
Used (816) 873-8270 (816) 873-8270
Service (816) 873-8579 (816) 873-8579

Reviews

(166 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Thoroughbred Ford of Platte City from DealerRater.

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Eric the service manager, Toby the parts manager, Mike...

Eric the service manager, Toby the parts manager, Mike the general manager always treat me with the upmost respect, I have nothing but good things to say about them. Aslo, the mechanics in the shop, esspecially Johnny and Chris are the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The job they did for me was extremely exceptionally done....

The job they did for me was extremely exceptionally done. The sales people service people were all very professional. I would highly recommend this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I walked in not expecting to purchase a truck. Excellent...

I walked in not expecting to purchase a truck. Excellent experience and Jason was great. No pressure to sell me the truck I ended up buying.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The entire process from finding the vehicle to driving it...

The entire process from finding the vehicle to driving it off the lot was extremely easy and efficient. We did not have to spend hours going through unnecessary processes or be passed around through multiple people for different parts of the process. The vehicle was completely ready for us as soon as we arrived at the dealership. Our salesman was knowledgeable and not pushy or persistent about pushing extra services on us. He listened to us and accommodated our needs without hassle or making us feel like we were burdening him. I would definitely use them again for future vehicle purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Have gone here for many years on several vehicles. They...

Have gone here for many years on several vehicles. They have always treated me very well. I have owned 4 - 3/4 ton and 1 -1 ton, all that were purchased elsewhere. I always come here for my service work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Had a great first time experience at this dealership. My...

Had a great first time experience at this dealership. My sales associate Jason led my wife and I through the process and we drove home that evening happy customers. Jason was friendly, professional but not pushy, and listened carefully to whatever we said. I must admit that I found it odd that I purchased a 2019 GMC from a Ford Dealership with a GMC dealership right across the street! Nice job Thoroughbred Form of Platte City.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Service was very good and fast. Donna was very helpful in...

Service was very good and fast. Donna was very helpful in finding a part and getting us back on the road quickly. Would definitely recommend them and will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great hometown dealership. I buy all my vehicles from...

Great hometown dealership. I buy all my vehicles from this dealership and they have always met my expectations. See John Loewenstein and ask for the impossible...you may be suprised.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Always ready to help. Great customer service and honest...

Always ready to help. Great customer service and honest folks. Will cut a deal when a deal is meant to be had. I really like this particular dealerships service dept.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service department always does a great job.

Dean, with the service department has made it a point to get to know me and my vehicles. I've rarely had any issues and if I do, Dean is always there to help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.