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Thoroughbred Ford of Platte City

(168 reviews)
Visit Thoroughbred Ford of Platte City
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 7:30am–1:30pm
Sunday Closed Closed
New (816) 873-8328 (816) 873-8328
Used (816) 873-8270 (816) 873-8270
Service (816) 873-8579 (816) 873-8579

Reviews

(168 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Thoroughbred Ford of Platte City from DealerRater.

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Always ready to help. Great customer service and honest...

Always ready to help. Great customer service and honest folks. Will cut a deal when a deal is meant to be had. I really like this particular dealerships service dept.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service department always does a great job.

Dean, with the service department has made it a point to get to know me and my vehicles. I've rarely had any issues and if I do, Dean is always there to help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

service

For major service or tires I will go nowhere else, friendly and job was finished when promisrd. Thanks Eric and Dean, See Toby in the parts department, if they don't stock it they can usually get it the next day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They are amazing! Fast and easy car buying at its finest!...

They are amazing! Fast and easy car buying at its finest! Great people who are sincere and work hard to get the best deal without all the usual car buying anxiety! I’ll definitely continue to buys my vehicles here!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service

These guys work hard for you and make sure your buying experience is out of this world. They get everything together and make sure you are in and out in no time. There is no waiting around for them to get things done, We have bought two vehicles from them in the last year and were in and out in around two hours, unheard of today, great place and great people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Really happy I can get reliable service

Very happy with the service most of the time. This time I requested my cab filter to be replaced but it didn’t get done. I was also supposed to receive a email on a service to get better fuel mileage that I never received. So that Is why no 5 star.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Satisfied customer

Very professional service checked out everything installed new tires, new low pressure sensor, aligned tires all in a timely manner and at a reasonable price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil Change

Suggested and showed me the filters that needed to be changed. They were very friendly and they were on time getting my car for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I could not be more pleased with the exceptional customer...

I could not be more pleased with the exceptional customer service by Mike Polsky!! My 2014 Dodge Ram 1500 Ecodiesel burned to a crisp and Mike had someone pick us up and bring us to the dealership where he put us in a new truck to drive!! We ordered a new truck and Mike helped us greatly through that process! My last 3 pickups have been Rams but because of Mike I am now a Ford Truck Man!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Used car service

Prompt, courteous, and professional. No nonsense in and out service at a reasonable price. Carly kept me appraised of the progress and was a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.