Thoroughbred Ford of Platte City

As always, it was a great experience. Service department is knowledgeable and helpful.

needed a oil change , everything went good. Drop off our 2013 explorer around 12;00 on a Saturday. all the services were done in a timely fashion.

Excellent experience and very friendly people while purchasing my escape. I will return in the future.

The service was excellent, I had been in before with same issues with my tire low pressure light coming on. The last time I was in talked to service assistance Dean who's help was excellent. He recommended that I get nitrogen put in the tires so the light would stop coming on when weather changed. The cost was set with no hidden agenda and also explained that if one had a hole in it they would fix with only additional charge of $20.00. The job was done within 45mins tops and mechanic Dustin explained what had been done. The staff and mechanic were very helpful and I thank them for finally having my experience at this dealership worth trying again.

The service department is great. People though out the dealership are friendly and easy to deal with.

I liked your prior Service manager and had got to know him. This time they did not reset my oil change light and I had to come back to the dealership to get it set. the service manager was to call me back about me automatic start which he did not do.

The service at the appointed time was good. I left the vehicle for service, returned, and only waited a few minutes before the vehicle was ready. However, the next day or so, my low tire pressure light came on. I checked the pressure in the tires. One tire had about 25 psi and the other three had about 27. When I took the vehicle in the morning, I was very disappointed when I was told, they wouldn't be able to take care of the vehicle then, that I could come back at 1 pm to get air in the tires. So I had to make a special trip back just to get air in the tires.

staff was right on time and did a great job. thanks

I found that service began on time. They were very thorough and reported to me immediately with significant concerns, problems I was then able to address after getting home. Great experience!

Another excellent job in finding my thumping sound on the right front of my '12 Ford Escape. Good job.