Auto Trademark

Purchased a car here, assured it was in drivable condition, drove it off the lot and saw the check engine light. Went back to this dealership and was told “Not my problem.” Upon inspection by a third party dealer, I was told the car was basically totaled and that this dealership knew. Don’t buy a car here. Ever.

Thank you Farhan and Greg for great customer service! I asked for a pre-purchase inspection and they allowed me to drive it to a mechanic. They fixed what I asked to be fixed. Thanks for a smooth car buying process! Our Toyota is awesome!

I come across this beautiful 2014 GLK on Autotrademark.com. I call and Pamela was able to answer all my questions and concerns on making a purchase online. A couple of phone calls and text later I received my vehicle ahead of schedule and beyond expectations met. Thank you Pamela and Auto Trademark for making such a smooth transaction I’m very happy with my new addition to my family.

terrible communication with sales staff. the sales director treats the saleslady like a incapable to conduct a transaction. Avoid. Also an older review published in the past - about 2 months ago was deleted. Can not be trusted

purchased a vehicle from out of town,and had it delivered to my home.GREAT EXPERIENCE.I would recommend to anyone who is looking for a good used car buying experience.

The best customer service,the best used cars,the most honorable car deals,Abbas my sale guy a gentleman,never push the deal,,AWESOME DEALER

Greg, my customer rep was fantastic. I had driven over 3 hours to get to the dealership. He had the car out front and ready for me upon my arrival. Gave me the keys to test drive the vehicle. He also made sure that I made it to turn the rental in on time. The car is exactly what I was looking for clean and very low miles.

Was planning on travelling to pick up a rare 3 series Auto Trademark had in their inventory. Worked out a deal, secured financing, insured the car. On my way to the dealer the salesman called me and told me the car had been sold. Spoke to the sales manager and he said the other person was offering more for the car and they took it. Shady business practices going on here.

Initiated conversation with sale-person for a light used car. The young lady that was listed on other reviewes as inexperienced and lacking business skills- Pamela - goes over the phone as Alexis - made some arrangements for onsite visit. As out of state - made travel plans, took day and booked flight. In order to have things set up , I made on offer in writing regarding the full asking price on all online search engines. CARS.COM included. The salesperson or the sale manager ? Shakil never initiated / followed on any conversation or question. By the time arrived- within 12 hrs after having formal offer- they disposed of the car. Atrocious communication, no followup interaction. Usefully, I give people/businesses the benefit of the doubt but the 1 star reviews are true. Avoid avoid avoid. I bought cars in the past form dealers - 4 in last 4 years - this is the worst experience.

It’s clear that this dealership only presents the cleanest and tightly scrutinized cars. Hands down the most clean and reliable used car I’ve purchased in years. Really—I highly encourage anyone who is looking for a used (but very new condition) vehicle (in and out)...to visit this team. A+++ You’re going to get what you pay for- Exceptionally well kept and like new cars!!! Can’t say enough