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Bob Tyler Toyota

(583 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–7:00pm 7:00am–4:00pm
Sunday 12:00pm–6:00pm Closed

Reviews

(583 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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So pleased with our 2018 Highlander purchase

We are very pleased with the customer service demonstrated by your team of professionals. From the service department to the sales and delivery staff. After we serviced our 2017 Tundra in your service department, we talked with Stacey Conley in Sales about our trade in value and received an offer we couldn't pass up. We then decided to purchase a 2018 Highlander. Of course, the color and options we wanted weren't available locally so Stacey had to locate the SUV at another dealer and promised delivery the next day which he did. He went to great length to insure we were satisfied. We were very pleased with Stacey's efforts and the entire team 's care and concern for our purchase priorities. Thank you for a very pleasant buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Toyota 4Runner purchase

I recently purchased a new 2018 4Runner from Bob Tyler Toyota. Stacey Conley was the sales representative that helped me. Stacey was was extremely helpful and the entire visit at the dealership was quite pleasant. I would highly recommend anyone looking for a new Toyota stop in at Bob Tyler and ask for Stacey.Conley. Thank you, K. Schwarz

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Cheaters

Just a note for everybody do not work for Bob Tyler Toyota they will cheat you out every single penny you worked your xxx off for late nights long days not with your family they don't care they are not a family-oriented business they say they are but they're not so don't be fooled don't buy from them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
3 people out of 3 found this review helpful.

Wonderful Shopping Experience-Stacey Conley

Stacey Conley was the ultimate professional and extremely respectful of my time and needs. The entire team made my car shopping experience enjoyable. Thank you Stacey!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Awsum dealership

Stacey Conley, friendly & professional and enjoyable to work with. I would recommend to everyone to go see Stacey for a vehicle, A 10++. Easy to get along with and no pressure to make you buy a vehicle, could make this guy one of my best friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Salesman Stacey Conley

Stacey helped us choose the right truck for us. He was friendly, professional & we could tell he wanted to make us happy. He did! We love our 2018 Toyota Tacoma. We will ask for him when we purchase another Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Exceptionally easy purchase of a vehicle.

Claudio Nati was the person who made the purchase an enjoyable and easy experience -even delivering the vehicle to my home in the evening on a weekend! He has an ability to make the experience enjoyable and I would recommend him to anyone ready to purchase. Brenda Sarper

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent Customer Service

I worked with Stacy and Leslie in the VIP department. They were professional, knowledgeable, and all around worthy of the 5 Stars. I would recommend Bob Tyler and these sales reps to any and all family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Terrible Dealership

Purchased a used 4Runner which was represented as just out of their service department and had timing belt changed. Within 3 months timing slipped and bent valves making car undrivable. Bob Tyler refused to take responsibility for problem. Toyota corporate sent me to other Toyota dealership for repair which still cost me thousand of dollars in out of pocket expenses. When I finally got Bob Tyler personally on phone he got off line as quickly as possible and he avoided the calls ever since. Rot comes from the top and Bob Tyler is rotten.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
6 people out of 6 found this review helpful.

Working with Marie Moore

Marie Moore in sales working with Ryan as manager made the car buying situation better than most. This is my second purchase from this deslership.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.