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Findlay Honda Flagstaff

(795 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 8:00am–7:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 consumer dealer award
View 4 awards
2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (928) 255-4829 (928) 255-4829
Service (928) 381-1017 (928) 381-1017

Reviews

(795 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Findlay Honda Flagstaff from DealerRater.

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I was delighted with the exceptional service I received

I was delighted with the exceptional service I received from Findlay Honda Flagstaff during my recent purchase of a new CR-V. Madison and Hailey were both exceedingly friendly and professional, demonstrating a genuine commitment to customer satisfaction. They took the time to understand my needs and preferences, providing personalized advice and guidance throughout the entire process. Their expertise and proactive approach ensured that my purchase was smooth and hassle-free. I am incredibly grateful for their efforts and highly recommend Findlay Honda Flagstaff to anyone seeking a positive and rewarding car-buying experience.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We are thrilled to hear your glowing review of your experience at Findlay Honda Flagstaff! The entire team, especially Madison and Hailey, takes immense pride in creating a smooth and personalized car-buying journey for our customers. Your kind words about their dedication and expertise truly mean the world to us. Thank you for choosing Findlay Honda Flagstaff and for recommending us to others. We look forward to welcoming you back for all your future automotive needs!

I recently purchased a 2023 Honda Passport from Findlay

I recently purchased a 2023 Honda Passport from Findlay Honda Flagstaff and highly recommend Hailey and Cemone for your car purchase. I found them to be very professional, pleasant and none of the hard sales tactics I experienced in the valley. They answered all my questions and was able to put together the deal prior to showing up at the dealership. Hailey has been promoted to finance and was helped me to obtain the interest rate that best fit my budget. I’m looking forward to dealing with them in the future for my service need. Thank you again for all your assistance.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We are thrilled your Passport purchase was smooth! Thank you for choosing Findlay Honda!

We thoroughly enjoyed working with Cemone McGee, she was

We thoroughly enjoyed working with Cemone McGee, she was friendly, knowledgeable and professional. One of the best car buying experiences we have had! Dylan Andrews was also helpful filling in for the finance area. The loan percentage was lower at Honda than our outside lender. Thank you!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your kind words about your car buying experience at our dealership. We are so glad to hear that you had a positive experience working with Cemone McGee and Dylan Andrews. We appreciate you taking the time to share your feedback with us. It is important to us that our customers have a positive experience at our dealership, and your feedback helps us to ensure that we are meeting our goals. Thank you again for choosing our dealership. We hope to see you again soon!

Positive experience from the time we stepped on the lot

Positive experience from the time we stepped on the lot to signing the paperwork. Friendly staff and very adept. Thank you Madison for all you help and patience in answering all our questions. We would definitely buy from my this dealer again.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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Amazing Customer Service!

Very friendly, their turn around time was faster than expected with the suggested repair time. They have great customer service. We interacted with 4 different employees and every one of them were super kind. They also offered us a variety of complementary snacks and drinks. Highly recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I had an appointment on 9/4/23 with Cemone!

I had an appointment on 9/4/23 with Cemone! She is the best car salesman! I told her I hate car salesmen and she understood! I have money on the CRV EX-L in urban grey! Should be in about the 10 of October! I will always deal with Findlay.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you for your kind words about Cimone! We're so glad to hear that you had such a positive experience with her, and that she was able to help you find the perfect vehicle for your needs. Thank you for doing business with Findlay Honda!

They are wonderful, sales person Hailey is great and very

They are wonderful, sales person Hailey is great and very helpful and very honest.thanks

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Consumer response

I called Findlay Honda and got ahold of Hailey told her what I was looking for and she had one on the lot. She worked with me on the price to get it where I needed it to be and she got it there. She kept in contact with me through the process since I was 100 miles away. I could not be happier with the way she treated us. This car was for my wife so when er got there they had it in the showroom with a very large bow on it, thank you Hailey

Dealer response

Thank you so much for your kind review of Hailey! We're so glad to hear that you had such a positive experience with her, and that she was able to help you find the perfect vehicle for your wife. Hailey is a dedicated and experienced salesperson who is committed to providing her customers with the best possible experience. She's also a great listener, and she takes the time to understand her customers' needs and budget. We're glad to hear that she was able to work with you to get the price where you needed it to be, and that she kept in touch with you throughout the process. We're also glad to hear that you appreciated the special touch of having the car in the showroom with a large bow on it. We want our customers to feel special, and we're always looking for ways to make their experience more memorable. Thank you again for your business and your feedback! We appreciate you choosing Findlay Honda.

Xavier was excellent to work with, he made my car buying

Xavier was excellent to work with, he made my car buying experience painless, I would definitely work with him again.

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  • Overall experience 5.0
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Dealer response

Thank you so much for your kind review of Xavier! We're so glad to hear that you had such a positive experience buying a car from him. Xavier is a dedicated and experienced salesperson who is committed to providing his customers with the best possible experience. He's also a great listener, and he takes the time to understand his customers' needs and budget. We're glad to hear that he was able to make your car buying experience painless, and that you would definitely work with him again. We appreciate you taking the time to share your feedback with us. It means a lot to us!

Spoke with Jacob on the phone and told him what I wanted.

Spoke with Jacob on the phone and told him what I wanted. He passed me to Hailey his top sales person and she was attentive on texting me information as we were coming in from out of town to lease my college student a car. Everything was ready for us when we got there and went so smooth. Amazing experience!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for your kind review of Jacob and Hailey! We're so glad to hear that you had such a positive experience leasing a car for your college student with them. Jacob and Hailey are both dedicated and experienced sales professionals who are committed to providing their customers with the best possible experience. They're also great listeners, and they take the time to understand their customers' needs and budget. We're glad to hear that they were able to work with you to find the perfect car for your college student, and that they made the leasing process smooth and easy. We appreciate you taking the time to share your feedback with us. It means a lot to us!

Jonathan was very helpful and efficient.

Jonathan was very helpful and efficient. He made sure I understood my tire pressure alert. It took a short time and my car was washed and ready to go. THANK YOU😃

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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