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Bob Ruth Ford

(1,951 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–4:30pm
Saturday 9:00am–3:00pm 7:30am–12:00pm
Sunday Closed Closed
2021 state dealer award
View 3 awards
2021 state dealer award
2023 consumer dealer award 2021 consumer dealer award
New (717) 502-4158 (717) 502-4158
Used (717) 502-4382 (717) 502-4382
Service (717) 502-4259 (717) 502-4259

Reviews

(1,951 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Ruth Ford from DealerRater.

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F-150 Service at Bob Ruth

Customer service at Bob Ruth is excellent. I bought my 2013 F-150 at Bob Ruth and they have provided preventative service since purchase. Excellent people with superior talent and wonderful attitude.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

John, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope you continue to choose Bob Ruth Ford for all your vehicle needs! Take care!

mjt33

They indentified the problem quickly and explained that it would take longer than expected to have it repaired . They arranged to have someone drive me home and return the next day when the service was completed . It was a one hour trip each way So they had a good amount of extra time involved in doing the repair than originally thought

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Good Morning! We hope the week has been treating you well thus far! Thank you for providing your feedback on your recent service visit! When you visit BOB, we like to make sure you are taken care of the moment you arrive, until checkout! Enjoy your day! Best Regards, Bob Ruth Ford

Routine Maitenance

Routine Maintenance to be performed and i was early and car was taken back and finished in short order. very promptly completed while i waited

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Remarkable

My wife & I went in to just look at a truck. Before we knew it we were the proud owners of a 2015 F 250. Aaron & Keith were amazing & worked out a deal we couldn’t resist! Thanks! Rodger & Robin

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

door freeze up recall

recall was performed quickly, and so far I've had no issues since.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Car purchase

Great overall car buying experience. Salesman was very patient through the entire sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, Wendy! We are so happy you had a 5 star experience with us during your recent visit! We hope we get the opportunity to work with you again! Best Regards, Bob Ruth Ford

Bob Ruth

I had a very fast and efficient experience. Went in knowing what I wanted and the salesman was very accommodating

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Darren- thank you so much for your 5 star rating and feedback on your recent visit to our lot! We appreciate that you took the time to share your experience with us and hope you are enjoying your new vehicle purchase! Our team enjoyed working with you and we hope to work with you again! Best Regards, Bob Ruth Ford

Satisfying

Just purchased a used Ford Fusion from Bob Ruth Ford, with the help of Ron Rosen and David Staats.... My wife and kids were in a total loss crash on New Years Day. We had no intentions of buying a vehicle right now, but the person that ran a stop sign had other plans. Thank the lord there were no serious injuries, and thank the lord the the awesome people from Bob Ruth Ford were there to assist us in getting a new (used) car. Ron and David and the rest of the staff were very helpful, especially since both my wife and I are trying to re-establish our credit. They helped us into a 2016 Fusion, that is very clean and sharp looking. We would recommend them to anyone looking for a car dealer who has anything you need. Thank you Bob Ruth... We will be back when it's time to upgrade or buy another vehicle....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service, courteous staff all the time

The service is always good and efficient. The price is reasonable and recommendations are fair. Customer service is always courteous. I always come here for my services. The facility is clean and welcoming.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are so grateful for your business, Kristi! We strive to provide a smooth process whether you are here for a Service Appointment or to start the process of Purchasing a Vehicle! We hope to work with you again in the future! Best Regards, Bob Ruth Ford

Mr Ambert

Great prompt service. Friendly and professional. I am always accomadated with an appointment that fits into my schedule. When I need to wait for service my wait is never too long.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We thank you for choosing BOB! We are here 6 days a week for both Sales and Service! We hope to work with you again in the future. Best Regards, Bob Ruth Ford