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Bob Ruth Ford

(1,951 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–4:30pm
Saturday 9:00am–3:00pm 7:30am–12:00pm
Sunday Closed Closed
2021 state dealer award
View 3 awards
2021 state dealer award
2023 consumer dealer award 2021 consumer dealer award
New (717) 502-4158 (717) 502-4158
Used (717) 502-4382 (717) 502-4382
Service (717) 502-4259 (717) 502-4259

Reviews

(1,951 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Ruth Ford from DealerRater.

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Bad place

When I first went in there to look at one car and wasnt happy about it cuz I didnt want that car and didnt let me look at others and I just went in to get it inspected and oil changed and they made it a mess

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Christian, we are sorry to hear that you were not satisfied with your visit to our dealership. We would like to hear a little more about your situation so that we can ensure this does not happen again. If you would like to reach out to us, you can contact us at 877-815-9549. Best Regards, Bob Ruth Ford.

GREAT service froom ALL involved!!!

John Fox was pleasant to work with, knowledgeable about the product and was eager to handle all requests. Great Staff and great to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience!!

First of I would like to say thank you to the entire staff at Bob Ruth Ford, they made my experience an absolute pleasureful experience for both my family and I. They were very welcoming and thoughtful. Special shout out goes to Jordyn, Damian, and Mike. The process was the smoothest I have experienced in the last buy a vehicle. The guys made sure I left a happy camper, keep up the good work guys I hope to buy my nex car from you guys when that time comes. Thanks Again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Danley, for your 5 star rating and recommendation of your friends here at BOB! It was our pleasure to work with you and we are glad we were here for you when you needed it most! Jordyn, Damian and Mike are absolutely 3 members of our team we couldn't be happier to work with on a daily basis! From start to finish, we like to deliver you the smoothest process possible. We hope to see you again in the future! Best Regards, Bob Ruth Ford

Ford Escape

Bought my Escape in January of 2018. Have had it serviced twice so far. An oil change and an inspection/emissions appt. So far everything is good. They get me in when it's convenient for me and it's done on time. The buying process was quick and painless as well. Will continue to have it serviced at Bob Ruth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Janelle, thank you very much for your 5 star rating and wonderful review of us here at BOB! We hope you enjoy your Escape for many miles. It's a great vehicle! Thank you for choosing BOB for all your vehicle needs! Best Regards, Bob Ruth Ford

Flooded f150

gess what it was flooded they put new carpet to cover the dirt radio dosent work,bluetooth, line in dosent work air filter box full of dry mud front differential is leaking gear oil they suppose change the motor oil it was black like never was change tyranny support is bent bad no jack

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Perfect

Fast and quality service. Did what I asked,when I asked, at a good price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Rick, thank you so much for your 5 star rating! We appreciate your business! We strive to provide you the best experience for all your vehicle needs! Best Regards, Bob Ruth Ford

Thank You Brian,at Bob Ruth Ford

Bob Ruth Made this an easy Sale,Brian was my salesman,I drove the car I wanted,thought is was out of my budget,I told him where I needed to be to purchase this 2017 Ford Escape,I got to the dearler at 735 pm,they close at 8,I test drove the car with no pressure to purchase it,I told Brian I was at 3 other dealerships,and Felt they did not want to sell a vehicle at a price to fit my budget,This car was exactly what I was looking for,By noon the following day,Brian said come get your car,They made this a very easy decision,it was by far the best deal I was offered,No pressure No hassle,I love the car ,I will be sending a lot of people to there dealership,as by far they were the best to deal with,I will always go back if I need any vehicle,It was a pleasure from start to finish,Thanks,Brian and Bob Ruth Ford for making it very easy,Everyone was very friendly,I highly recommend if your looking for a vehicle,Check out Bob Ruth Ford before buying anything.Thanks again Brian,One day I will be back to buy another one,Dale

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Used Ford Ranger

Bob Ruth Ford was very respectful and helpful in my buying experience. From the test drive to purchasing my truck they were courteous and answered any questions i had. I highly recommend them to anybody purchasing a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Good Morning, Ricky!!! Thank you so much for your wonderful 5 star review and recommendation! We enjoyed working with you very much and feel honored that we could fulfill your needs. Please don't hesitate to reach out to us if we can be of any assistance in the future. Best Regards, Bob Ruth Ford

Great staff, Friendly, knowlegable, great service

This is a great place to have your car serviced or to purchase a car. The staff is excellent and the atmosphere is friendly. There is no pressure to buy and they worked with our budget and needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

best of the best

I wouldn't essitate to purchase from Bob Ruth again..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kemar, thank you so much for your review of us here at Bob Ruth Ford!! We are so privileged to work with customers like you! It truly was a pleasure working with you on your recent purchase. Please come back and see us again! Best Regards, Bob Ruth Ford