Reviews
Best dealership!
Best Dealership award goes to Bob Ruth Ford, Best salesmen award goes to Jeff Turner! He made buying my car efficient! He will go above and beyond expectations. From start to finish, he made the process so easy!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Sandy, thank you for sharing your 5 star experience with our Cars.com readers! We're pleased that Jeff could provide excellent customer service to you and that he made the buying process easy and efficient for you! That is our goal! We look forward to serving you again! Take care. Best Regards, Bob Ruth Ford
sahoyer@embarqmail.com
Appt. Time was met. When I left my bill was under what was quoted which is always a bonus. From the time I purchased my vehicle I have been treated like family not just a number
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good afternoon Scott, we are excited to know our Service Department could provide excellent customer service to you! Our goal is to provide our customers with an experience that is above and beyond what they could receive elsewhere. You are right, you are not just a number here, we think of our customers as family! Thank you again and we look forward to serving you in the future. Best Regards, Bob Ruth Ford
Amazing Service
After reading the reviews contained herein, i found it important to respond directly to those that are considering Bob Ruth Ford as a buying option. Not only was my latest car buying experience amazing, but the past 3 transactions at Bob Ruth Ford have been memorable moments as well. Please dont listen to those reviews that are frustrated over having to run a credit prescreen in order to negotiate a purchase of a car or the one where the individual had to actually phyiscally exert effort to walk to see a car that couldn’t be pulled up because the place was packed with buyers! Remember, the team at Bob Ruth Ford is friendly, supportive and understanding that you are embarassed of a low credit score. Also, for those that had a long day and dont want to walk around a humongous lot with 100’s of car selections, they have golf carts to transport you around! So, before you shy away from this dealership as an viable option, GO experience it for yourself!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience
Jeff Turner is AWESOME. I purchased 2 cars from him, and I wouldn't go anywhere else. If your looking for a car, go see Jeff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Tracy, we want to thank you for sharing your 5 star experience with us with our Cars.com readers! We're happy to know Jeff could help you out and that he provided great customer service to you! That is what we strive for! Thank you for choosing BOB and we hope to serve you in the future. Take care! Best Regards, Bob Ruth Ford
GMiller
Ultimate buying experience. Extremely and completely satisfied with Jeff & Pete!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good afternoon Gregory, thank you for sharing your 5 star experience with us with our CARS readers! We're pleased to know you are satisfied with your experience! That is our goal! Jeff and Pete and great and we're glad they're on our team. Thank you again and enjoy your vehicle! Best Regards, Bob Ruth Ford
Recent vehicle purchase
Recently purchased a 2015 Mitsubishi Outlander at your dealership. Cody Cooper was our salesperson and he was great. Cody was, professional, courteous and just a pleasure to work during the process. Would highly recommend to someone who?s looking to purchase a new or used vehicle to shop with your dealership and with Cody. Thanks again for a great car buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Ronald, thank you for sharing your 5 star experience with us with our CARS readers! Cody is wonderful and we're happy to have him with us! We do our best to provide excellent customer service and listen to our customers' needs and wants. Enjoy your Outlander and we hope to serve you again! Best Regards, Bob Ruth Ford
Rebecca W
Love love love bob Ruth ford! Have bad credit and they were able to help me get into a 2015 low miles and from a lease. Great buying experience even while having the flu
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good afternoon Rebecca, thank you for your 5 star review! We're so excited for you and that we were able to assist you! Thank you for coming to see us. We hope you enjoy your vehicle for many years. Come back and see us in the future! Take care! Best Regards, Bob Ruth Ford
Good experience!
I worked with Tim Rahnis. He was so helpful and great to work with! He was patient and made sure I walked away happy!
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Lindsey, thank you for your 4 star review! We're happy to know Tim could assist you and everything went well for you while you were here. If there's anything we could've done better to make your experience with us a 5 star, please let us know! Best Regards, Bob Ruth Ford
Service-oil change
Took car in for oil change, the people at this place are very wonderful to work with and chat.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good morning Karolyn, we want to thank you for your 5 star review of our Service Department! We pride ourselves in our customer services skills and do our best to go above and beyond the customer's expectations. We appreciate the kind words and look forward to seeing you again! Best Regards, Bob Ruth Ford
Love my Mustang from Bob Ruth Ford!
I had a great time shopping for my car at Bob Ruth Ford. I had previously visited several other dealerships car shopping and I was NOT looking forward to working with yet another car salesperson, in my car shopping venture. That all changed when I met Brittany Penn. She was super friendly, a great salesperson and not pushy at all. She listened to what I wanted in a vehicle and was very honest. I love my new ( to me) Mustang and I couldn't be happier with the service I was provided by Brittany and the staff. The entire process went smoothly and I will definitely recommend Bob Ruth Ford and Brittany to anyone I know.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good morning Nicole, we appreciate your 5 star review and are happy to know Brittany and our staff could provide excellent service to you! We do listen to each and every customer and their needs while determining the best vehicle needed to suit those needs/wants! We hope you enjoy your Mustang and we thank you for your business! Take care! Best Regards, Bob Ruth Ford