Reviews
Our experience with bob Ruth ford.
My husband and I really enjoyed our experience with bob Ruth ford. We had a bankruptcy and got the run around from a bunch of other dealerships plus crazy interest. Bob Ruth ford was able to secure us a loan with low interest(low for someone with our credit). In addition to a comfortable payment with nice interest, we also got a warranty included with our loan for an addition 60000 miles!!! After we got home we noticed a few things wrong with the vehicle, fixable things, but annoying nonetheless. We are bringing it back in to be fixed. All items will be covered under warranty but I'm not sure if they will ask us to pay the deductible or if they will. I believe they should, but even if I have to pony up an extra $100 for the deductible it was still an overall very good experience. I will go back for future purchases, I'll just pay closer attention to vehicle details.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good morning Christopher, thank you for sharing your 4 star experience with us! We are glad we could be of assistance to you in your vehicle search. Thank you for choosing BOB and we look forward to serving you again. Best Regards, Bob Ruth Ford
Good Deal
Best price and miles we found for a 2015 Ford Explorer XLT. Would have like to have had a remote start thrown in with the deal but was told could not be. Also wish it had a tow hitch but I will have to install one later. Cory we a nice salesman.
- Customer service 3.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good morning Emmett, thank you for your 4 star review. We are happy to know you chose BOB to purchase your 2015 Ford Explorer and we hope to be of service to you again. Corey is great and we're glad he could be of assistance to you. Best Regards, Bob Ruth Ford
Jean Shaffner Dillsburg Pa
Corey McNamara is truly a blessing and professional asset to Ruth Ford. He understood my needs; was able to expediently (along with staff) complete my new car purchase same day! Corey made the difference with his professional and extreme knowledge and compassion for my individual need. I found the perfect vehicle and lifelong business association . Will be directing family; friends and business associate's your direction.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good morning Jean, we appreciate your kind words and are thankful your experience with us was 5 star! Corey is a great team member and we're glad he is with us! Thank you for choosing BOB/ We strive to provide a level of customer service that is above and beyond what you might receive elsewhere. Thank you again and we look forward to serving you in the future. Best Regards, Bob Ruth Ford
The best ford dealership in Pennsylvania
Great sales people and service Absolutely love my Ford focus ST
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good morning Len, we want to thank you for your 5 star review for our Cars.com readers to see. We are thrilled to know we could be of service to you and provide you with a great experience! Thank you for your business and we hope you enjoy your Focus ST for many miles! Best Regards, Bob Ruth Ford
My Rav4
They were quick and did what I needed. Will use them again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good morning Sherry, we want to thank you for your 5 star review of your experience with us! We're happy to know we made the process fast and that you were able to receive what you needed. We hope to be of service to you again! Best Regards, Bob Ruth Ford
Awesome
Bob Ruth Ford is the best dealer I have ever dealt with! And their service department is the BEST I have ever seen!!! Will always go to Bob Ruth! And Nat in the service dept goes above and beyond!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good morning Pamela, we want to thank you for your 5 star review of our dealership and service department! Thank you for the kind words and for choosing BOB. We are happy to know Nat could be of assistance to you as well. We look forward to seeing you again! Best Regards, Bob Ruth Ford
Buying a used car
I bought my 2015 fusion titanium two weeks ago and from the moment I walked in the door they treated me like a friend and family member Tim rahnis was very willing to do what I needed to make the buying process quick and easy's and made me feel very comfortable while I was going through this process I would highly recommend if you're looking for A dealership to buy a car from the shop would be the place you should go.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good morning Craig, we want to thank you for your 5 star review! We are happy to know Tim could be of service to you and that he was able to make the experience stress-free, welcoming, and helpful. Thank you so much for choosing BOB and we hope to serve you in the future. Enjoy the Fusion! Best Regards, Bob Ruth Ford
The best salesperson I can recommend, Cory
Go there and ask for Cory McNamara, he is the most honest and best salesperson I know
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Good morning Phil, thank you for your 5 star review. Corey is a wonderful team member here and we're glad he could be of assistance to you! Thank you again. Best Regards, Bob Ruth Ford
Great service!
Our salesperson assisted in finding exactly what we wanted. He was extremely knowledgeable and made the experience easy and seamless.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Good morning Charles, thank you for your 5 star review. We are extremely happy you had a great experience and that is was easy and seamless for you. We hope to be of service to you in the future! Best Regards, Bob Ruth Ford
Mercedes-Benz C230
This is our third vehicle we've purchased from Bob Ruth Ford in Dillsburg, PA. The other two were new Fords and this is our first import and used "as is" vehicle we have acquired. I love driving it and hope to enjoy it for many years to come.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good afternoon Adeline, thank you for your 5 star review! We appreciate your continued business to us over the years and are happy to know you are enjoying all 3 vehicles. If you need additional assistance, please let us know. Thank you again and we look forward to serving you in the future! Best Regards, Bob Ruth Ford