Reviews
Service
Excellent prompt service. Cordial and professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good morning Joseph, Thank you for your 5 star review! We strive to provide our customers with the best customer service around with top notch employees who work hard every day. Thank you again and we look forward to serving you in the future! Best Regards, Bob Ruth Ford
Car shopping made easy.
Was dreading shopping for a car. It is usually such a hassle. We found exactly what we were looking for at Bob Ruth Ford. Our salesman, Dave Staats was wonderful, and so helpful. Process was quick and easy. Would highly recommend.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Bobdeb, thank you for your 5 star review! We are thrilled to know you found what you were searching for and that Dave could assist you with your purchase. Our goal is to make the buying process EASY and SIMPLE for our customers! Please let us know if we can be of additional assistance to you. Best Regards, Bob Ruth Ford
Josie Jardine
This is the 2 van I have bought from Bob Ruth sales people very helpful. The service department also very helpful and has always been able to fix the problems with the vehicles I have purchased
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Josephine, thank you for your 5 star review! We are glad you had a wonderful experience with us.We are happy to know our sales and service staff could be of assistance to you when you needed it! Thank you again and we look forward to serving you in the future. Best Regards, Bob Ruth Ford
2016 Explorer Service/Inspection
Amy Davis, of Bob Ruth Ford, picked up my car and brought it back to me. She?s a treasure!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Janet, Thank you for your 5 star review! We are happy Amy could be of service to you. She is great! Thank you again and let us know if we can be of any additional assistance to you. Best Regards, Bob Ruth Ford
Dishonesty
I was totally disappointed when I arrived at the dealership for my so called appointment.. You said the car would be out front not only was that not true but I had to take a ride with a salesperson to go find the vehicle an if that wasnt bad enough the vehicle would not start.. As I told the salesman for all that to happen lead me to believe not to trust Bob Ruth Ford dealership now or in the future ... Very Disappointed!!
- Customer service 2.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
BobRuth Ford
Great customer service. All repairs complete, staff worked with us to be sure all work completed under our warrenty
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good morning Sandi, thank you for your 5 star review! Our service department works hard each and every day and we're glad they could assist you. If you need additional assistance, please don't hesitate to let us know! Best Regards, Bob Ruth Ford
Bob Ruth Ford
Great Buying Experience at Bob Ruth Ford. We bought 2 trucks from this dealership. Devin Traverso went above and beyond to make each purchase smooth and stress free. Devin was very attentive to our wants and needs and he delivered. We highly recommend Devin at Bob Ruth Ford. A very professional and friendly environment. Looking forward to our next purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Kevin & Lori, we appreciate your 5 star review and sharing your experience with us with our cars.com review readers. We're glad to hear Devin could be of assistance to you in your vehicle search. We're happy to have him on our team! We do our very best to listen to our customers and to find the right vehicle that suits their needs. Thank you again and we look forward to serving you in the future! Best Regards, Bob Ruth Ford
2015 Jeep Compass
I bought my Jeep compass at Bob Ruth Ford weren't pushy great sales person. Get my Jeep inspected free just pay for emissions. 2 free oil changes. Will get my next car from them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
xxxx Sherrie, Thank you once again for your purchase and for sharing your feedback with our cars.com review readers. We hope you enjoy your Jeep Compass for many years to come. We look forward to assisting you again in the future. Sincerely, Bob Ruth Ford
2016 Ford Fusion Purchase
We worked with Corey (salesman). We got a very nice fusion for a great price. When we came in for the paperwork the process was easy and professional. Keith, the sales manager was helpful when we needed a few odds and ends wrapped up as well.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Melanie, Thank you once again for your purchase and for sharing your feedback with our cars.com review readers. We hope you enjoy the Ford Fusion for many years to come. We do try very hard to make the buying process as fast and easy as we can. Sincerely, Bob Ruth Ford
Wendy
Jeff was an awesome salesperson. He was honest and prompt with everything. Definitely would buy another car from him!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Wendy, Thank you once again for your purchase and for sharing your shopping experience with our cars.com review readers. We think Jeff is awesome too! We're always happy to hear positive feedback from our customers regarding our sales staff. We look forward to assisting you again in the future. Sincerely, Bob Ruth Ford