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Bob Ruth Ford

(1,950 reviews)
Visit Bob Ruth Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–4:30pm
Saturday 9:00am–3:00pm 7:30am–12:00pm
Sunday Closed Closed
New (717) 502-4158 (717) 502-4158
Used (717) 502-4382 (717) 502-4382
Service (717) 502-4259 (717) 502-4259

Reviews

(1,950 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Ford f150

Very professional staff that was knowledgeable and helpful. They showed me what I was looking for and kept to the price range we discussed. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking time out of your busy schedule to leave such a nice review. We will be sharing this review with the Bob Ruth Ford Team. Sincerely, Jason Internet Sales Manager

Painless trade in/use care purchase

Bon Ruth made this used car buying experience the most painless thing ever! Didn't try to upsell me as I told them price range and body style and dave staats sat with us and reviewed what they had in stock an then took us for a test drive in the cars to see the different features. This is how the car buying experience should be!! Everyone was great and very knowledgable. Would refer everyone to them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Long wait, but was well worth it! I love my Expedition!

Had an awesome 2nd experience purchasing my Expedition, waited a lil while for it to be safe and ready to be picked up, But didn't mind the extra wait at all. My salesman, George Myers kept me updated with all he knew each day till it was ready, THANKS GEORGE MYERS, again for another get purchase, I'll definitely be back again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I have never had so much fun

buying a vehicle than I did at Bob Ruth Ford in Dillsburg, PA. George Myers found just the Explorer I wanted and I have enjoyed it beyond any SUV I've ever driven and I've been driving for 55 years. And, my husband loves it as much as I do and I was the one who picked it with all it's wonderful features. We have been back to visit George several times - super place to purchase a vehicle. George was great as was the entire staff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

finance

Anything you need Monica does and does with a smile...Always completed correctly and on time. She is the best!! Its so easy when anything needs to be completed..Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My Experience

My experience at Bob Ruth ford in Dillsburg was fabulous. David was really respectful and understanding and did what he could to get me the car I wanted. The process was fast and easy and I was very pleased. I will definitely refer others to them and I will be returning in the future for future purchases. Thank you to everyone who was part of the process and you are all great. Thank you sincerely (:

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Thanks Bob Ruth Ford

My experience at Bob Ruth Ford was the best experience I have ever had at a car dealership. My salesmen, Dave Staats, was extremely nice and very helpful. He understood my concerns and presented me with many options. I never felt pressured. In fact, he actually kind of talked me into a deal that probably didn't make him as much commission. It wasn't about the money with Dave, it was about getting me the best car buying/leasing experience for ME. I ended up leasing and I can tell you that as my lease is about to expire, the first person I called was Dave!! I trust him completely and will always start with him when I have a car buying decision to make!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bob Ruth Ford Family

Bob Ruth Ford is a dealership that goes above the rest. George Myers is by far the best person me and my family have ever met at a dealership. He made us feel like family. He went above and beyond to make sure we were satisfied with our car. We plan on buying all our vehicles with George"s assistance in the future at Bob Ruth Ford. Even my 4 year old son looks forward to going here to visit our FRIEND George and get lollipops from Bob ( the owner). Jody in maintenance has also always been so kind and helpful. Andy was so pleasant when he shuttled us to near by Bakers restaurant while car in for routine maintenance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

On behalf us all of us at Bob Ruth Ford, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with George Myers and Bob Ruth and his lollipops. We will be sharing your feedback amongst our team. Respectfully, Jason Koons Internet Sales Manager

great guy and great experience

I went to bob ruth ford expecting a normal visit to a car dealership like I've had in the past. I had a great time working with Joseph Golden & Steve Hartle. Joseph was really nice to deal with and pointed me in the right direction. Thank you for such a great time at bob ruth ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New Car Purchase

I had one of the best new car purchase experiences here

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Andre, We know you had many Ford dealerships between here and Williamsport from which to choose from. We're very happy that you decided upon us and that we were able to deliver the buying experience you expected. Enjoy your new ride! Sincerely, Bob Ruth Ford.