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Bob Ruth Ford

(1,954 reviews)
Visit Bob Ruth Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–4:30pm
Saturday 9:00am–3:00pm 7:30am–12:00pm
Sunday Closed Closed
2021 state dealer award
View 3 awards
2021 state dealer award
2023 consumer dealer award 2021 consumer dealer award
New (717) 502-4158 (717) 502-4158
Used (717) 502-4382 (717) 502-4382
Service (717) 502-4259 (717) 502-4259

Reviews

(1,954 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Ruth Ford from DealerRater.

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Searched for a long time for a Ford F-150 and found what

Searched for a long time for a Ford F-150 and found what we were looking for at Bob Ruth. Going in on a Saturday may have been a bad idea, they were very busy and were juggling multiple customers. However, if you know that going in and are patient, it's worth the wait. Levi Winters showed me two models. Test drove the one I settled on and made the deal. He appraised my trade-in sight un-seen. The process was effortless, no games. All in all it was a great experience. I didn't work with any other sales person, but if I go back I would ask for Levi again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so glad you had a great experience with Levi! Please let us know if we can assist you in any other way! -Your Friends at Bob Ruth Ford

I found a manual transmission car that fits my needs.

I found a manual transmission car that fits my needs. Devin, John, and Judy guided me through the process to get all the steps for a smooth purchase. Now, I am enjoying a 2023 low-mileage Crosstreck. Encontré un auto de transmisión manual que se ajustaba a mis necesidades. Devin y John me guiaron en el proceso para una compra sin demoras y fácil. Ahora estoy disfrutando de mi Crosstreck con bajo kilometraje. Gracias por su atención. Thank you, guys, and happy holidays.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so glad to hear you had a great experience with Devin, John, and Judy! Thanks for the kind words! -Your Friends at Bob Ruth Ford

Very Shady, As I was on the phone with Insurance they

Very Shady, As I was on the phone with Insurance they discussed all financing and warranties with my fiancé. She asked them to wait and they continued to show her options and she felt pressured and rushed and ultimately added it. It was $3500 extra in coverages that we did not need or want. They told her it would add an extra $20 a month to the payment. It added $45 a month. Very shady slimy dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We'd like to address your concerns. Please don't hesitate to reach out to us at (717) 432-9614 so we can help resolve this matter.

The Best Deals is at Bob Ruth Ford!👍

Dave G. Our Salesman👍 👍👍👍Purchased a truck from Bob Ruth Ford after searching for the best deals in Lancaster County n no one could beat their prices! Smooth n easy transaction, will definitely be back for our next vehicle n let our friends n family know about this dealership! It couldn't of went any better! And we love ❤️ our truck! Thank you so much Dave G. For an excellent experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thanks so much for the great review! We are so glad to hear that you had such a great experience with Dave G and look forward to working with you again in the future! -Your Friends at Bob Ruth Ford

Happy customer

Dave G. was very helpful.No pressure. He went out of his way to find a vehicle to suit me , and a price I was comfortable with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are so glad to hear you had a great experience with Dave G! Thanks for the kind words! -Your Friends at Bob Ruth Ford

Levi sold me the car I was looking at a different one

Levi sold me the car I was looking at a different one and he said about the eco sport was smaller he took time and he was really helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so glad you had a great experience with Levi! Please let us know if we can assist you in any other way! -Your Friends at Bob Ruth Ford

Consumer response

Thanks to Levi I love the car it's taking me some time to get used to all the gadgets but I'm getting there

Very nice and helpful salesman (Ahmir) Offered

Very nice and helpful salesman (Ahmir) Offered alternatives. Proactive in getting deal prepared. Would buy from him again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are pleased to hear you had a great experience with us. Thanks for taking the time to share it! Safe travels! - Your Friends at Bob Ruth Ford

This was the second care we bought from them and both

This was the second care we bought from them and both times they were a very easy car dealership to work with...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear you had a great experience with us. Congratulations on your new ride and safe travels! - Your Friends at Bob Ruth Ford

Great responsiveness and support from Dave Galaspy.

Great responsiveness and support from Dave Galaspy. He was always just a text away and tracked down information for us quickly. Professional and caring!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share such kind words! Safe travels! - Your Friends at Bob Ruth Ford

Amazing service all around from the initial phone call

Amazing service all around from the initial phone call all the way through sale. 100% recommended.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear you had a great experience with us. Thank you for taking the time to share! Safe travels! - Your Friends at Bob Ruth Ford