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Bob Ruth Ford

(1,951 reviews)
Visit Bob Ruth Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–4:30pm
Saturday 9:00am–3:00pm 7:30am–12:00pm
Sunday Closed Closed
2021 state dealer award
View 3 awards
2021 state dealer award
2023 consumer dealer award 2021 consumer dealer award
New (717) 502-4158 (717) 502-4158
Used (717) 502-4382 (717) 502-4382
Service (717) 502-4259 (717) 502-4259

Reviews

(1,951 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Ruth Ford from DealerRater.

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Dealer

Jordan was referred to us and what an awesome person as a whole. He is fantastic. When my husband and I decide to buy a car because it was our son purchasing pickup we know where to go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Vilmarie, your comments keep us motivated and working hard for all our guests! Thanks for the great star-rating! Please let us know if there is ever anything else we can do for you! Safe travels!

An Excellent Experience

I had a great car-buying experience at Bob Ruth Ford. Brittany helped me when I first called to inquire about a used car, and Brian was a great help during the buying process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Awesome dealer

Awesome buying experience. Great customer service! Jordan Gerace is the best!!!!! He worked with us until we found something in our price range. You'll never find deals like "Deals in Dillburg".

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Danielle, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

Great customer service

Great experience. This was my first time financing a vehicle. I will definitely go back to Bob Ruth Ford for my next purchase. Jordan Gerace was awesome, great customer service!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Donnie, thank you for your kind words and congratulations on your new vehicle! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

Great experience. This was my first time financing a...

Great experience. This was my first time financing a vehicle. I will definitely go back to Bob Ruth Ford for my next purchase. Jordan Gerace was awesome, great customer service!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

awful

I was told that everything checked out with my inspection but my tire tread was getting low so they recommended a tire change soon. I went to family members who own a tire shop and they told me that all four of my tires were dry rotted and that the tread was below the legal limit. I bought my car less than a year ago and I have had many many problems found with my car. VERY VERY unhappy with them.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Thanks for your time and effort in the purchase of the...

Thanks for your time and effort in the purchase of the EXPLORER GREAT EXPERIENCE WITH YOU AND THE STAFF AS ALWAYS look forward to the next time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Service Experience

This was my first visit to the Bob Ruth service department, after using another Ford dealership for more than ten years, and I could not be happier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Tom, thank you for your wonderful response to the quality of service our staff provides! We are so happy we were able to make it such an excellent experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Used 2017 Ford Explorer Sport

Would definitely recommend this dealership, very friendly and knowledgeable, service department is on point

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thomas, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us! Congratulations on your new Ford Explorer Sport! Please let us know if there is ever anything else we can do for you! Safe travels!

Purchase of a 2019 Ford F-150

Salesmen Dave Galaspy and Aaron Harpine did an excellent job. Very knowledgeable of all available features and rebates associated with the new Ford 150 xlt I was looking for. They located and got the vehicle in the color with the options I wanted very quickly. Don't say this often about car buying, but it was a very good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Bill, thank you for your kind words and congratulations on your new F150 XLT! We'll be sure to pass along the comments to Dave and Aaron! We're happy we were able to make it such a smooth process for you! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!