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Bob Ruth Ford

(1,951 reviews)
Visit Bob Ruth Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–4:30pm
Saturday 9:00am–3:00pm 7:30am–12:00pm
Sunday Closed Closed
2021 state dealer award
View 3 awards
2021 state dealer award
2023 consumer dealer award 2021 consumer dealer award
New (717) 502-4158 (717) 502-4158
Used (717) 502-4382 (717) 502-4382
Service (717) 502-4259 (717) 502-4259

Reviews

(1,951 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Ruth Ford from DealerRater.

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Great and Fast Car Purchase

Complete process took only 2 hours and we were driving home with our new car. Shopped online, completed the pre-approval application and scheduled the test drive. Our Salesman Dave Galaspy was wonderful, he called twice before the test drive to make sure he had all the information to get us pre-approved before we came in and then to let us know what documents to bring with us. Would definitely recommend for a smooth and easy car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Sue, thank you for your kind words and congratulations on your new car! We're glad you had a great experience with Dave. Please don't hesitate to reach out to us if there's anything more we can do!

Came in for service and left in a new car

Came in for service and left in a new car. Tom suggested that we look at some options and was able to keep my payments about the same. It was a fairly easy process as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Tina, we're happy to hear you had a great experience with Tom. Congratulations on your new car! We appreciate your business and hope to see you again soon. Safe travels!

Used car buying experience

Luis Rodriguez was great to work with. He listened patiently, was honest with us and really worked hard to find a deal that worked for everyone. I would recommend him to anyone looking for a new or used car. Travis Motley worked a deal with us and Mike Farling had us in and out of the finance office in minutes. Their courtesy, patience and professionalism took some of the edge off of the car buying experience.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Great car buying experience. Fast service, we were on...

Great car buying experience. Fast service, we were on the road in 2 hours with our new car. Our Salesman Dave Galaspy was wonderful. Will definitely recommend to family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

great customer service

My salesman, Luis Rodriguez, was very helpful and courteous and was very professional. I would recommend him to anyone going to Bob Ruth Ford to buy a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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customer

My salesman, Luis Rodriguez, was polite and courteous and did what he could to get the deal done. I would recommend him to anybody going to Bob Ruth to buy a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, thanks for your praise and kind comments about Luis! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Tom was great

They have worked with me really well. They are friendly and will try to get you in something comfortable for you, both money and comfort in driving.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

11-23-19

Wonderful experience! Salesman Devin was great! Staff were very welcoming! Great car buying experience!! We were in and out of there in two hours! Devin listened to what we wanted in our new used vehicle and totally delivered!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Todd, thank you for your kind words and congratulations on your new car! We're happy that Devin was able to make your experience a pleasant one! Please let us know if there's more we can do for you! Safe travels!

Great experience with Brandon Parker and Bob Ruth

Brandon Parker gave us great service- helped us find a vehicle in our price range and made the experience enjoyable! I normally dislike the whole process but not this time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Rickee, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us! We're happy to pass along the comments to Brandon and the team here at Bob Ruth Ford! Thank you for taking the time to leave your review and high star rating! We hope you have a great day!

Wonderful experience buying my new EcoSport

A smooth and informative buying process! Brandon Parker spent a thorough amount of time introducing me to my new vehicle. Everything was up front with financing and trade. Brandon and the staff at Bob Ruth allow this process to be an enjoyable one. No stress at all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jo, thank you for your kind words and congratulations on your new vehicle! We're happy to hear that Brandon was able to help you out throughout the entire process! Please let us know if there is ever anything else we can do for you! Safe travels!