Toyota of Orlando

Hi my name is Si Nguyen I am not satisfy with service department at all they charge me a lot of money and they don’t even try to fix my car the right way

I want retract my previous post, and after speaking with Cynthia Wagner, I have accepted it was perhaps a miscommunication between parties, thank you Cynthia for the explanation. I wish your dealership continuing success and look forward to continuing our relationship.

If you are looking for a new Toyota, please DO NOT GO to Toyota of Orlando, especially if you are Spanish or black, or a minority, and you’re buying a car upfront. I was told I had to undergo a”background” check to make sure I wasn’t a wanted criminal or terrorist, but what it turned out to be was a loan application which I had to undergo although I stated from the beginning I was buying in cash. On top of this, during the test drive, the salesman drove me to the bank, he drove me. I was upset, but wanted to finish this transaction. It was embarrassing, and it seemed the finance manager could not wrap his head around the fact a Latino man could walk into a dealership and buy a car outright, and had to pull this sleazy move in order to confirm who I was. On a positive note, the service and parts department are standout professionals. I will be making a complaint to both the Florida Attorney General’s Office and the CFPB, since I believe I was profiled according to my race in order to prevent fraud, not as someone who worked the last 42 years of their life, and is disabled Veteran who can actually walk into a dealership. I will also be consulting an attorney.

Ángel, Andrés y savanah todo fue excelente con la adquisición de mi nueva camioneta todo fine excelente Recomiendo mucho!

Thank you Jason k, Savannah, Abigail and Aquino for my good service. Im satisfied with the service.

Ricardo,Jorge,and Savannah were awesome in helping to find my husband his forever Toyota truck. He absolutely loves it. The process was easy and they walked us through each step. Answered all our questions and kept in touch with us while our truck was being transported. Thanks again to all of you. The wait was worth it.

Sheher, Andretti y savanah fueron muy Buenos en la compra de mi Nuevo carro muy Feliz

Savanah, fraga y molinari fueron los mejores con la compra de mi nuevo corolla todo excelente

We took our Acura in for bodywork and the team at Toyota of Orlando (Keila, Hector and Victor) did an excellent job. The car came out looking brand new. It is everything I could ask for. Thank you for your excellent, for your friendly service and great results. I highly recommend them.

Savanah, Anna and Rafael thank you so much for the help I love new rav4 I'm glad o waited for the right one