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Mike Erdman Toyota

(1,255 reviews)
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,255 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mike Erdman Toyota from DealerRater.

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Service was great on time and my service advisor was very

Service was great on time and my service advisor was very nice professional and explain everything to me . Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service when arrived , told would do system check

Great service when arrived , told would do system check and would have done in 1 hour

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I found the Dealership and Service Department clean,

I found the Dealership and Service Department clean, organized and helpful. Now, I would have rated 5 stars but what I was not happy about was not being told there was shop costs and credit card transaction fee which raised the total cost. I was told I would not pay the fee if I pay with cash or check. Who carries 100s of dollars in cash and checks these days. Also I had to point out to the Service Rep on a Service Special and what it included. If I had not checked it on the Erdman site I would have lost out on included Wiper Blades.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This was great service.

This was great service. They started on time and finished on time. Easy to plan

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service from the service department at Mike

Excellent service from the service department at Mike Erdman Toyota! They always meet your service needs quickly. I highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service shorter time than we expected and Owen was

Great service shorter time than we expected and Owen was excellent explained. Everything friendly, courteous great experience the best one we’ve had. Debbie

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always have great service from these guys.

Always have great service from these guys. So easy to make an online appointment and then drop the car off. These guys send a video update to show the status of your vehicle. Chris Pinzon is friendly, professional and easy going. He does a great job from start to finish.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service dept is great.

Service dept is great. Chris took good care of us today. Price on new tires was best in town.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fantastic service, very clean facility.

Fantastic service, very clean facility. Everyone I have dealt with since moving to the area is very personable. They have earned my business for maintenance on my current Toyota and also when I am ready for my next Toyota.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The entire Toyota service TEAM in Cocoa are great,

The entire Toyota service TEAM in Cocoa are great, friendly and knowledgeable!! Thank you for always leaving me with a memorable experience, my go to dealer for my every service need, also it truly makes a difference when you find a representative such as Emily who takes the time to explain every detail and leaves you feeling like she really cares... The overall environment of the service area is clean and inviting if you decide to wait for your service to be done. Great job Mike Erdman Toyota, Cocoa, FL.....

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.