Reviews
The best
I bought Escalade from this dealer, my sales rep was Marlena, she?s the best, experienced, perseverance, sacrifice and she?s doing his job with love. Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Great experience
Easy process and great customer service, both with buying and service center!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Sandra, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!
Great service communication with a video of the
Great service communication with a video of the conditions of my vehicle on the lift.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Very disappointed by the service I received at this
Very disappointed by the service I received at this visit. Considering we are long term customer.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (561) 291-6025. We hope to hear from you.
Great Service Experience! Always!
I am on my Second Cadillac from this dealership and have always been treated with the upmost courtesy, friendliness and professionalism! From Steve Olds in sales and his team to Mark Castro in service, these two have earned my complete confidence and satisfaction with AutoNation Cadillac.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Laurence, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Top notch
The service was done in a timely manner. This shop has always done a good job on the many vehicles I have had work done on.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Larry, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Superb Store
Top notch store. Had exactly what I was looking for. They are incredible and the buying experience was super easy and super quick. Thank you John and Tracie
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Cadillac, we are very happy to have provided you with such a positive experience! If you need more help, our team is available to talk -- safe travels!
normal service
Brad my service rep was great. everything as promised
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Robert, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Excellent, Prompt, Service with minimal wait time,
Excellent, Prompt, Service with minimal wait time, professional, courteous. Returned vehicle clean. Responsive to concerns
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
Highly Recommend
AutoNation Cadillac West Palm Beach made buying a CPO vehicle a breeze. The main orchestrator: Konstantino. From the moment I requested more information about a vehicle, he provided the best experience and clarified all and any details. Konstantino also had everything ready on the day of purchase, clearly communicated with me and all the contacts involved in the transaction (bank, insurance, etc). I traveled 200+ miles and it was worth while. The vehicle purchased was in great conditions and well maintained at the dealership. I highly recommend this location; ask for Konstantino if you can!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Jorge, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.