Reviews
Overall Experience
Great sales team. Very polite and helpful. No nonsense service with a smile. Team was very accommodating to my schedule and special requests. Great job all around.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nicole, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Best service ever
Simply the best service. They treated me respect and did not pressure me
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dorothy, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Service advisor was very polite.
Service advisor was very polite. I didn’t have an appointment and they let me leave. My car only took a few days very satisfied with the repairs that were under warranty. Return my car to be repaired and clean with no pressure to do anything else.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
VERY POOR SERVICE DEPT AT 45TH STREET CADILLAC WPB
VERY BAD SERVICE DEPT, THEY DON'T CALL YOU BACK ALSO WAITING 3 DAYS BEFORE I RECEIVED A CALL ABOUT THE CAR, VERY POOR POOR SERVICE, I WILL NEVER TAKE MY CAR BACK TO THEM..EVER !!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Bobbie, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
Everyone was so friendly and helpful!
Everyone was so friendly and helpful! I got exactly what I wanted!! Love my new ride Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
the dealer was great.
the dealer was great. can't complain. the treatment, finance person, the sales person, honestly a plus
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
After purchasing my vehicle I looked under the hood and
After purchasing my vehicle I looked under the hood and was very disappointed at the cleanliness of the engine
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Hi, we strive for 100% satisfaction, and we regret to find out that this was not the case. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (561) 291-6025 -- we hope to hear from you soon.
I took care of the cleaning of the engine myself but I was very disappointed to find it like that.
Mark Castro is very effective and responsive.
Mark Castro is very effective and responsive. The dealership should have loaner cars for when service will take more than a few hours.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Had a great visit with Roland Matos this morning.
Had a great visit with Roland Matos this morning. He is patient, courteous and knowledgeable. I needed a little help in learning about my new Cadillac and it's many features. As new customers we have been very pleased with our experience. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
This last visit was great,so was William, I need alot
This last visit was great,so was William, I need alot more work done but prices I can't afford.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!