Napleton's Palm Beach Acura

Great service, dependability and sales. Niko was very helpful in explaining the issues with my car and discussing all options with fixing the problem. Ultimately he had the same care as me at home so it helped that he understood all about the vehicle.

Great quality / timely service - that's why I come here since 1999. Easy to make an appointment which is very timely (no long waits - while getting quality work by technicians etc.

Acura service center exceeded my expectations . I would recommend Acura service center very highly ! From the time I arrived to the time I left it was a fast and seamless experience .

The dealership parts department went above and beyond in getting me a spare tire for my RDX. They did not have a piece of the kit in stock and drove a half an hour to another dealership to get the part for me.

Original deal was quick and pleasant. Getting the items that were missing from my $32,000.00 used car on a "we owe" HORRIFIC! Ladies BEWARE!

Needs a complete makeover, waiting/playroom smelled really bad. Other than the renovation that needs to be done, everything else was good, management was experience and willing to work with you to get you in to the car you are looking for.

Brought our vehicle in for warranty service work to be performed (warped rotors or bad brake pads). Dropped vehicle off on a Tuesday night and stated that they could have the car until Monday but we needed it back no later than 11am. The first time we heard anything was Friday early afternoon and only because we called the dealership. We were told that they needed corporates blessing for replacement parts and should hear back later that same day but they never called back. Heard from dealership early Monday and they stated that they hope to get parts in and have it fixed late that day. After multiple conversations we were able to get car by 12:30. However, the reason for only 3 stars is because we believe strongly that the dealership could have easily finished the car prior to monday had they tried.

My advisor Bernie was awesome. He did everything possible to accommodate me, including getting me a loaner.

Car was at dealer for a week without any call from dealer to inform me of status of repair. Took two voice mail messages to get a call back a day late.

My husband did all the leg work on the Internet. He submitted an inquiry online which led to multiple dealerships contacting him. We live in Boca so the Acura in Delray and Pompano were are best bet for convenience. After receiving multiple quotes all of which were about the same we decided to test drive the MDX at the Pompano store as it was close to Buick, our other option was the Enclave which I didn't like. Our situation also including my Lexus RX that we had already had appraised at carmax. For all you buyers out there DO yourself a favor as I have learned the truth about trading a car. I think that dealerships do there best to show you what you want but at the end of the day I have come to realize that carmax gIves you the most accurate information. That said no matter the brand we decided to go with we knew that it was going to come down to what the deal would be on the new car. That's where Palm Beach kicked it up a notch. We didn't just get contacted by an internet employee, the sales manager reached out by phone to go over the entire deal. was complete transparency from the start, additionally he just made all the difference