Reviews
Everything went well.
Everything went well. Jane was very considerate and professional. As the staff worked on my car, there were others things that needed fixing and Jane explained everything before I approved.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Julio is an outstanding salesman.
Julio is an outstanding salesman. He understands the product and the needs of the consumer. He is efficient with time and works through the sales process seamlessly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your positive comments about Val Ward Cadillac, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Our service visit went smoothly and the wait was
Our service visit went smoothly and the wait was manageable. Karina was professional and handled everything from scheduling the appointment to completing the paperwork.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! We are always more than happy to assist you if anything else comes up. Take care!
Justin was very easy to work with.
Justin was very easy to work with. He explained everything very well. He let me take the lead in the purchasing process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
This transaction was painless, Gary was great.
This transaction was painless, Gary was great. Jose was very easy to work with in finance. Overall very happy with the deal.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! Please don't hesitate to reach out if there's anything additional we can do for you.
Very fair.
Very fair. No pressure. Willing to make a good sale. Very responsive. Happy to buy a car there.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
Karina is a pleasure to work with !
Karina is a pleasure to work with !!! She has been a big help getting warrantee issues solved !
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!
Allan was great!
Allan was great! Very helpful! He was not at all pushy and I look forward to working with him in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The prices are outrageous Jamie’s wonderful but I would
The prices are outrageous Jamie’s wonderful but I would never recommend the service because of the prices!!
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hello Reger42696, we are sorry to see your note but on behalf of everyone here, thank you for your visit and for the kind words about Jamie! We can all relate to the frustration and expense of maintaining a vehicle in 2025 and our team is constantly benchmarking ourselves to our competition to ensure we are very competitive. There is no question, Dealerships with factory trained technicians will almost always come at a greater expense than a drive through 3rd party alternative, but we believe the additional expense is worth the price of admission when it comes to the services received and options provided. It would be our pleasure to speak with you in greater detail if we may help you additionally. Our team is always available at 239.939.2212. Have a great start to the week!
Karina always make my visits pleasant.
Karina always make my visits pleasant. She explains what is going to happen and makes sure my questions are answered.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!