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Val Ward Cadillac

(1,310 reviews)
Visit Val Ward Cadillac
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–6:00pm
Tuesday 8:00am–6:00pm 7:30am–6:00pm
Wednesday 8:00am–6:00pm 7:30am–6:00pm
Thursday 8:00am–6:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 10:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award
New (833) 612-6098 (833) 612-6098
Used (866) 475-6232 (866) 475-6232
Service (833) 649-5018 (833) 649-5018

Reviews

(1,310 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Val Ward Cadillac from DealerRater.

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Every thing was done very professionally all personal we

Every thing was done very professionally all personal we delt with was very nice.. Paul and Linda Crowhurst

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Great service in a timely manner.

Great service in a timely manner.Dave McKinney does a fantastic job handling the appointment!

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  • Overall experience 5.0
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Dealer response

We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Second car I’ve bought from cal ward and from Don our car

Second car I’ve bought from cal ward and from Don our car salesmen. Thank you for making our experience easy and enjoyable.

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Val Ward Cadillac, Inc. and we hope to see you again.

A pleasant experience.

A pleasant experience. Justin made it easy and pain free to view, drive and work a fair deal. Thanks to your whole team.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Great staff.

Great staff. Dave is excellent and will keep you posted on the work that needs to be done

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  • Overall experience 5.0
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Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! Until the next time we meet, take care!

great customer service thanks Dave.

great customer service thanks Dave. I get my service her all the time, thank you.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Excellent service.

Excellent service. The service advisor was professional and informative about the service to my Cadillac.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

Great experience, Fred made it easy and was very

Great experience, Fred made it easy and was very considerate. Very knowledgeable about Cadilac. The car was clean and full of gas!

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  • Overall experience 5.0
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Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great experience.

Great experience. Very professional. Justin took his time with all of our indecisions on which vehicle to purchase. We love our XT4!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

My wife and I bought this vehicle sight unseen.

My wife and I bought this vehicle sight unseen. We drove down after work and everything was lined up…. We were in and out quickly without any hiccups.

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  • Overall experience 5.0
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Dealer response

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!