Reviews
We were impressed with Jeff Miller, our salesman.
We were impressed with Jeff Miller, our salesman. He was very knowledgeable, personable and did not put pressure on us. We would definitely recommend him and work with him in the future. We were also impressed with Jorge Iribar. He explained the contact to us and the special service contacts. Again, he did not pressure us so we will probably buy one of the service contracts offered.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Val Ward Cadillac, Inc. and we hope to see you again.
Working with Gary was great, very professional and
Working with Gary was great, very professional and courteous. No pressure and very knowledgeable. Will recommend to others.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Val Ward Cadillac, Inc. and we hope to see you again.
Everyone from our salesman Bill to David in the Service
Everyone from our salesman Bill to David in the Service department was great to work with. Love my CT5.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear you had such a great experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
excellent service from Karina Gomez very polite and
excellent service from Karina Gomez very polite and friendly went out of her was very know
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!
General maintenance service completed with great service.
General maintenance service completed with great service. Dave always does a great job explaining what needs to be done etc.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!
Service was excellent from Karina Gomez.
Service was excellent from Karina Gomez. Thanks for the careful attention to details and speed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Still waiting for the recall part.
Still waiting for the recall part. Bern’s a couple of weeks now. Was hoping to get this resolved sooner.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hello Mtroin! We can all appreciate how frustrating it can be waiting for parts to arrive, particularly those in high demand such as recalls. We don't have much information in which to reference on Dealer Rater, but if you would like to reach out to your advisor you have been working with, we would be happy to see if there are any additional measure we can take to escalate your case. Please let us know. Have a great start to your week and a great holiday season!
We are very fond of the people that we are dealing with
We are very fond of the people that we are dealing with at Val WArd. Justin has been very caring and helpful as well as Jane in service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. We are always more than happy to assist you if anything else comes up. Take care!
Wonderful service, especially from Allan and Lisa.
Wonderful service, especially from Allan and Lisa. Best we have ever had. We will definitely recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Reviews like this give us motivation and help us ensure we provide high-quality care. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Val Ward Cadillac, Inc.!
Jamie always goes up and beyond to help me!
Jamie always goes up and beyond to help me! Every time I come there, he has all my concerns taken care of without any snags. He is a pleasure to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your praise and kind comments about Jamie. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!