Reviews
Service was smooth and quick.
Service was smooth and quick. Wait time was short for the service performed. Very professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
Great service!
Great service! Always professional! Highly recommend.. Fast and reasonable. Jane is the best.. don’t hesitate.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Val Ward Cadillac, Inc. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
Dave McKinney is superior.
Dave McKinney is superior. This is my fifth Cadillac. That is an indication of the quality of service and expert Advisors.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
Excellent communication And on time with all of their
Excellent communication And on time with all of their promises. Is waiting room is very comfortable
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Val Ward was the dealer we decided to purchase our
Val Ward was the dealer we decided to purchase our vehicle from after dealing with so many dishonest dealerships. When you see their price, that is the price you pay. I walked out of multiple dealers before buying this vehicle. Go see Charlie!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
They always let you know everything up front if anything
They always let you know everything up front if anything needs immediate attention.Customer service is always very professional
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service tech Jamie … excellent kept me up dated … arrived
Service tech Jamie … excellent kept me up dated … arrived half our early … service in my opinion was far too slow …
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
They are the best team in south west Fl .
They are the best team in south west Fl . You’ll be glad you chose them as your service team
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Bought new 2024 xt4 only to discover problems with
Bought new 2024 xt4 only to discover problems with braking when not applying brakes. Dealership seemed unconcerned that my vechicle was unsafe. I traded in this brand new car at another dealership and lost thousands of dollars, 10,000 for an accurate figure. The people there were polite and very nice however I would never buy another car from Ward Cadillac in Fort Myers.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate you taking a moment to share your feedback with us and for your kind notes regarding our staff. Unfortunately we are a bit limited with specifics on Dealer Rater. If we may speak with you in greater detail, it would be our pleasure to do so at your earliest convenience. You can reach one of our Managers at any time via 239.939.2212. Have an exceptional Labor Day weekend and a great start to September!
Jesse was great to work with I would give him 10 stars as
Jesse was great to work with I would give him 10 stars as a sales representative!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!