Reviews
Jane in service always takes good care of us in a timely
Jane in service always takes good care of us in a timely manner! Lounge is comfortable
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
Excellent customer service .
Excellent customer service . I would recommend this dealership to anyone needing service on their Cadillac
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Excellent dealership.
Excellent dealership. Provided great communication on a vehicle service issue. Assisted with a loaner vehicle due to the length of time needed to receive repair part. - Professional Communication - Great Service for our specific needs - White Glove cleanliness
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
A wonderful experience , in every aspect, from bill our
A wonderful experience , in every aspect, from bill our sales man to meeting Jane in service! Best car buying experience ever!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
In all of the years purchasing vehicles, our experience
In all of the years purchasing vehicles, our experience with Val Ward was the best. Jesse Dorestil was knowledgeable and answered all of our questions. He worked with our budget and listened to all of our concerns. He introduced us to Norman M. who worked with us for the best deal. Both of these men went above and beyond the norm! They were friendly and cooperative. We will definitely choose Val Ward for all future vehicle purchases!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
I had a 7:30 appt.
I had a 7:30 appt., got right on time and car service was completed in about 1 hour.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
Extremely helpful for the car buying process and making
Extremely helpful for the car buying process and making sure the customer is taken care of
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
Excellent dealership.
Excellent dealership. Don the salesman was very friendly and professional and not Pushy. I would definitely recommend Val Ward Cadillac to anyone looking for a new or used vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, Val Ward Cadillac, Inc.
Very responsive and helpful throughout the shopping
Very responsive and helpful throughout the shopping process. Buying was on schedule and taking delivery was fast and easy. Made sure the vehicle was setup and all features were known. Highly recommend Julio and Val Ward for a clean, comfortable and smooth buying experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!
I took my 2027 Terrain to Val Ward this week .
I took my 2027 Terrain to Val Ward this week . Even though I purchased it at another dealership, I just felt more comfortable taking for service because of the professionalism and friendliness of the people . I was very satisfied with my experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!