Reviews
Great service… no problems I don’t have any regrets
Great service… no problems I don’t have any regrets choosing your dealership to buy my car
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
We have bought and leased vehicles from Val Ward in the
We have bought and leased vehicles from Val Ward in the past. We went to Val Ward looking for a used car and had the good fortune to meet Gary Pratt. He showed us what we thought we wanted, then showed us options that were within our budget. The end result was we were able to buy a newer Cadillac with more features than what we expected.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Julio was impressive in his knowledge of everything to do
Julio was impressive in his knowledge of everything to do with our vehicle. He had went over and beyond by helping us with the Cadillac app, setting up our On star, and overall personalize all of our settings. Everyone from sales, management, and finance was a pleasure to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pamela, thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great service, the part arrived earlier than expected,
Great service, the part arrived earlier than expected, got right in and out on time. Thanks to Dave McKinney for the fast turn around.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dave, thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! Feel free to reach out to us if you need anything. Have a wonderful day.
The entire process went off without a hitch.
The entire process went off without a hitch. We had an introduction by Peter Weidner that provided an important initial confidence level. The rest was easy and friendly. Thanks.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great service, replaced my CUE at no cost to me.
Great service, replaced my CUE at no cost to me. Even though was out of warranty. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We hope to see you soon!
Trey is without a doubt the head of a Great organization
Trey is without a doubt the head of a Great organization and Dan, Jamie et el are fantastic associates
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc. Please don't hesitate to reach out to us if there's anything more we can do!
They are professional and prompt with their service.
They are professional and prompt with their service. t is always a pleasure to deal with Val Ward Cadillac
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
Although there was a slight problem with a wiper blade it
Although there was a slight problem with a wiper blade it was corrected promptly with a minimum amount of effort on my part and no cost. Very happy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Caddy, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
Good scheduling for routine maintenance.
Good scheduling for routine maintenance. Checked for any outstanding service bulletin, none were found. Nice waiting area
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!