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Scanlon Acura

(428 reviews)
Visit Scanlon Acura
Sales hours: 8:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:30am–5:30pm
Tuesday 8:00am–8:00pm 7:30am–5:30pm
Wednesday 8:00am–8:00pm 7:30am–5:30pm
Thursday 8:00am–8:00pm 7:30am–5:30pm
Friday 8:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
New (239) 491-0444 (239) 491-0444
Used (239) 491-0550 (239) 491-0550
Service (239) 491-0396 (239) 491-0396

Reviews

(428 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Scanlon Acura from DealerRater.

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Excellent customer service

I could not have asked for a more personable sales person. Kim was exceptional and exceeded my expectations. She listened to me and knew exactly what I wanted and needed. Kim found the perfect car for me and I absolutely love it. I cannot stop singing her praises to everyone and anyone who will listen. Victor in Finance offered a package that beat my credit union which is very rare. I am so thankful for the excellent customer service I received from both which created an impeccable car buying experience for me. If you are considering buying a car I strongly recommend Kim and Victor at Scanlon Acura.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Superior Experience!

What a great place to buy a new or used car! I have to give kudos to Eric, my salesman for taking the time to find a car that is the perfect fit for me. I was looking for something very specific and he had the patience of a Saint during the process! This experience was far superior than my last at another local dealership. Even the finance department was pleasant and i didn't feel pressured into buying additional things i didn't really want. My extended warranty is fantastic and my loan even beat USAA, which doesn't happen often, Thank you Eric and the Scanlon team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Stellar Experience!

What a great place to buy a new or used car! I have to give kudos to Eric, my salesman for taking the time to find a car that is the perfect fit for me. I was looking for something very specific and he had the patience of a Saint during the process! This experience was far superior than my last at another local dealership. Even the finance department was pleasant and i didn't feel pressured into buying additional things i didn't really want. My extended warranty is fantastic and my loan even beat USAA, which doesn't happen often, Thank you Eric and the Scanlon team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Wow, what a great review of Scanlon Acura in Fort Myers! We appreciate Eric's style, and we are glad he made your experience here a good one. The only pressure we like is in your tires!

Outstanding car buying experience!

My wife and I purchased a 2016 Acura RDX from this dealership. This was clearly a NO HAGGLE car deal period! I dealt with Kimberly Morgan, sales associate and Joe Ferrigno, sales manager. They were patient and extremely helpful in finding just the right vehicle for our needs as Real Estate Professionals in Naples. They made it well worth making the trip up to Ft. Myers. They clearly explained the differences and package options and compared a few of the 2015's they had left over, at by the way GREAT savings. This is an exceptional dealership! Buy with confidence.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

where the excellence is.

It has been one of the nicest car experiences. Scanlon acura is where you find professionalism, friendliness, amazing service, and nice deals. I am very pleased with everything they have done for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Bought new RDX

Loved the professional, educational, no - haggle experience. John Gallman made the journey a pleasure! He taught us all the technology features and synced our phones with the car for hands free communication.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very proffesional group.

Jesse Sellers was my salesman and he helped me through my selection and purchase with the greatest of patience and courtesy. The people there are very peasant and professional Please give them a try. It will be worth your time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for letting others know how professional we are here at Scanlon Acura. We strive for excellence, and are very grateful you took the time to let others know here online that Jesse took great care of you.

Professional Service

I was uncertain what type of car I wanted when I started looking. Jesse Sellers helped me work through serval cars with great patience. I had previously experienced very negative situations at two other leading dealership in the area. This dealership is very clean, professional and stand behind what they sell. Please give Scanlon Acura a try and talk to Jesse.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Bought a new MDX

We love the MDX; but the whole experience, from buying the car; to taking delivery, has been a real pleasure. I look forward to buying another car from Dan and will recommend the Acura product and Dan to anyone who is interested. Thank you Scanlon, Dan, and your entire team. Vaughn P

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Dealership

I searched several websites for 6 months looking for a particular used car. I finally found it at Scanlon Acura in Fort Myers Florida. Shaun, I want you to know what a great salesman you have in John Gallman. He did such a great job; I came all the way from Texas to purchase the used 2013 Ford Flex you had for sale. I could not have asked for a more dedicated person handling my inquiries and purchase. Don’t let him get away!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.