Scanlon Acura

I have been doing business with this dealership from their beginning with the Acura line. I have never bought another car (at least 6 of them) from anyone else...and there is a reason! Other than the fact that I think Acura is the best car on the road for the money, the whole staff at Scanlan Acura provides "above and beyond" customer service. I have them take care of all my service needs as well...always no hassle and accommodating. Alex Soare was my salesman for this latest purchase and he is a consulate gentleman, easy going and honest. Got me exactly what I asked for, along with financing managers Don and Shaun. These guys own my business.

I have been doing business with this dealership from their beginning with the Acura line. I have never bought another car (at least 6 of them) from anyone else...and there is a reason! Other than the fact that I think Acura is the best car on the road for the money, the whole staff at Scanlan Acura provides "above and beyond" customer service. I have them take care of all my service needs as well...always no hassle and accommodating. Alex Soare was my salesman for this latest purchase and he is a consulate gentleman, easy going and honest. Got me exactly what I asked for, along with financing managers Don and Shaun. These guys own my business.

Jesse Sellers is the man to work with when you visit this dealership. He is experienced, patient, professional and able to work FOR the buyer.

Jesse Sellers is THE MAN to work with on the purchase of your next car. He is professional, knowledgeable, patient, and will work FOR the buyer. We have purchased over 20 cars in our lives and SCANLON was the absolute best experience bar none!

Talked to the GM and Dan Clifford about a car I saw online. My local dealership was not taking much off the 2014s and had 2015s in already. I wanted a 2014 model year in clearance or a 2013 with low miles. Called to see what they were doing at Scanlon. Worked out a deal over the phone. I got there the deal was as stated. Great deal, worth driving the 100 miles each way to save thousands over my local dealership. Free oil changes at dealership. Have family in that area so when I visit them I will take my car in for the freebies.

When we initially came in bob seemed nice enough but we were very specific in the deal we were looking for and already had confirmed and he assured us he could match the deal. We left and returned to find the dealership closed at 5 pm on a Saturday and not reopen until Monday. Bob was called at 10am and was with another customer. A return call to him was placed at 11am to confirm the deal and he answered but again said he was with a customer and would return our call shortly. We finally drove down after two additional hours and no return call and were told he was still with a customer though no customer ever stepped foot into his office. He shuffled us off to a poor internet manager to "do the paperwork" and after another hour of waiting when we said we didn't have much time we were then told sorry we don't actually have the car! When we asked the internet manager how this happened he said maybe the car sold in the three hours they had been open that morning while we were waiting for Bob to call us back! When questioned Bob said he never told us he had the car which clearly isn't true or why would we be there in the first place and then he admitted he thought he could get the car. In the end Joe brought us in and told us the best he could do was over 100 higher a month than we were promised and we were told if we had the initial deal to go and take it. Clearly they are not ethical and they wasted a lot of our time. I will be sure to tell everyone I meet and as many social media sites I can of this to warn other buyers from making the same mistake!

Mine was an 'internet purchase' of a used Honda van, The salesman John Gallman was attentive, honest, and completely professional and a pleasure to deal with... The Dealership followed through with everything they represented... I would highly recommend John Gallman and this dealership Dave K

The only reason this deal was consumated was Jesse Sellers. The repoire and credibility he projected convinced both my wife and me that we should deal with him and Scanlon rather than the competition that offered a brand new vehicle rather than the demo at a comparable price. Kudos to John Santillo as well, he solved a problem that would have blocked the deal date, because of his sagacity, he wasable to get the deal done now rather than down the road. Jesse and John were a team I'd be happy to recommend. And Susan did a good job as well.

Short and Sweet From the minute I called Scanlon Acura on Tuesday May 6th and spoke to Eric, I knew this was going to be a good experience (short and sweet) and I would be able to accomplish my goals without problems. I needed to trade in a car, lease a new car and have my new car shipped to New Jersey, (things like this can get complicated). Eric assured me on the phone it could all be done and also mentioned Scanlon would pay for shipping my new vehicle to New Jersey. I told Eric I would come see him on Thursday but decided to go that afternoon. On my way to Scanlon, I visited another Acura dealer closer to my home in Naples Florida. The minute I walked in I knew this was not the right place for me but just wanted a price to compare to. When I arrived at Scanlon, Eric was there to greet me and we immediately started to make the deal. They offered good money for my trade in and I got a better price for my new TL lease. Eric worked with John (sales manager) who was a terrific guy and made me the best deal possible. When Eric and John told me this was the best they could do, I believed them. I filled out some paper work, took a look at my future car and agreed to come back Saturday to finish the deal and give them my trade in. On Saturday everything was ready when I arrived, I signed a few more papers and was handed off to Don (business manager). Don did his best to try and sell me on all the programs he felt strongly about but I had already made up my mind beforehand to stay in my budget and did not buy any extras. A question came up about insuring the car properly (Florida and New Jersey), these things can be complicated. Don worked with me every step of the way and had the patience of a saint. He made sure I received the correct (legal) answers and did everything in his power to make me feel comfortable. Once Don and I had finished, Eric showed me how to use all the gadgets in the car, (Bluetooth, Nav System, etc.). He took all the time I needed and made sure I was satisfied. If this all sounds like an all day affair, it wasn't. Had it not been for the insurance issue, I would have been in and out in less than one hour. Eric, John and Don are true professionals and if you live in the Ft. Myers, Naples area and are looking for an Acura, you would be crazy not to go see the boys at Scanlon.

From the minute I called Scanlon Acura on Tuesday May 6th and spoke to Eric, I knew this was going to be a good experience (short and sweet) and I would be able to accomplish my goals without problems. I needed to trade in a car, lease a new car and have my new car shipped to New Jersey, (things like this can get complicated). Eric assured me on the phone it could all be done and also mentioned Scanlon would pay for shipping my new vehicle to New Jersey. I told Eric I would come see him on Thursday but decided to go that afternoon. On my way to Scanlon, I visited another Acura dealer closer to my home in Naples Florida. The minute I walked in I knew this was not the right place for me but just wanted a price to compare to. When I arrived at Scanlon, Eric was there to greet me and we immediately started to make the deal. They offered good money for my trade in and I got a better price for my new TL lease. Eric worked with John (sales manager) who was a terrific guy and made me the best deal possible. When Eric and John told me this was the best they could do, I believed them. I filled out some paper work, took a look at my future car and agreed to come back Saturday to finish the deal and give them my trade in. On Saturday everything was ready when I arrived, I signed a few more papers and was handed off to Don (business manager). Don did his best to try and sell me on all the programs he felt strongly about but I had already made up my mind beforehand to stay in my budget and did not buy any extras. A question came up about insuring the car properly (Florida and New Jersey), these things can be complicated. Don worked with me every step of the way and had the patience of a saint. He made sure I received the correct (legal) answers and did everything in his power to make me feel comfortable. Once Don and I had finished, Eric showed me how to use all the gadgets in the car, (Bluetooth, Nav System, etc.). He took all the time I needed and made sure I was satisfied. If this all sounds like an all day affair, it wasn't. Had it not been for the insurance issue, I would have been in and out in less than one hour. Eric, John and Don are true professionals and if you live in the Ft. Myers, Naples area and are looking for an Acura, you would be crazy not to go see the boys at Scanlon.