Reviews
I am now the proud owner of a 2009 Acura MDX. I had been...
I am now the proud owner of a 2009 Acura MDX. I had been looking for an SUV and had heard good things about the MDX so decided to look here. John Hartmann was excellent. My wife and I took our time and he patiently answered our questions, took care of all of the details and made us feel right at home. When it came time to do the deal, Joe Ferrigno, the sales manager, came in and basically gave us a deal we couldn't refuse with the whole process taking less than 15 minutes. Randy Roux handled the paperwork quickly and professionally. I would highly recommend this dealership and look forward to getting the know the service department.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for spending the time write a review about Scanlon Acura of Fort Myers. We value making sure our clients feel comfortable, and making sure their time here is well spent. John, Joe, and Randy are all thankful for your kind comments. Enjoy the new MDX!
5 GOLD STARS I was very happy to have received your...
5 GOLD STARS I was very happy to have received your phone call to inform me of the new arrival of the car I purchased. I was very close to purchasing a car from another dealer. Also, I was very impressed by the collective cooperation from the entire team at Scanlon. Scanlon staff portrays a professional, seamless, and very reassuring atmosphere from your detailer in your service department, your sales team and finance department and throughout the entire registration process. I would highly recommend Scanlon Acura as "The Place to Buy" to friends and family. Best regards, Ralph M. Abate
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ralph, WOW! What a great review of Scanlon Acura of Fort Myers! Thank you for taking a moment out of your busy day to tell others about your experience here. We really try to make our clients experience here a good one. We are proud that you felt everyone here worked as a team to make the process seamless. Please do not hesitate to contact us for anything you may need. Enjoy the new vehicle!
Great dealership - Scanlon Acura of Ft Myers, FL
Went in to look at a used 2011 Honda Pilot. Bob Pesic approached and helped us in a very pleasant and reassuring way. We explained we were interested in the Pilot. He went about getting it for us to test drive. After the test drive we explained we had another pilot we were considering and asked if they would meet or beat their price. Bob and Joe huddled and not only beat the price but add a few extras that we had asked for. Our experience was great. There was no HIGH pressure sales tactics, just an accommodating approach. The entire process took less than 3 hours from start to finish. Susan was our final person to close out the paperwork. What a pleasant, helpful, and friendly person. We had researched the internet for reviews on this dealership. What we found was a rating of 5 stars out of 5 - we surely found this to be true. We will recommend them to our friends and return when we need another vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for spending a minute to write a review for Scanlon Acura. Buying a vehicle can be a challenging experience sometimes. We are glad yours was a pleasant five star one. We are so glad Bob and Susan are here on the team! Thank you for mentioning them in the review. Enjoy the new Pilot.
Went in to look at a used 2011 Honda Pilot. Bob Pesic...
Went in to look at a used 2011 Honda Pilot. Bob Pesic helped approached us in a very pleasant and reassuring way. We explained we were interested in the Pilot. He went about getting it for us to test drive. After the test drive we explained we had another pilot we were considering and asked if they would meet or beat their price. Bob and Joe huddled and not only beat the price but add a few extras that we had asked for. Our experience was great. There was no HIGH pressure sales tactics, just an accommodating approach. The entire process took less than 3 hours from start to finish. Susan was our final person to close out the paperwork. What a pleasant, helpful, and friendly person. We had researched the internet for reviews on this dealership. What we found was a rating of 5 stars out of 5 - we surely found this to be true. We will recommend them to our friends and return when we need another vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for spending a minute to write a review for Scanlon Acura. Buying a vehicle can be a challenging experience sometimes. We are glad yours was a pleasant five star one. We are so glad Bob and Susan are here on the team! Thank you for mentioning them in the review. Enjoy the new Pilot.
very good experience would recommend both Scanlon Acura...
very good experience would recommend both Scanlon Acura and Lexus. Friendly staff. Bob was knowledgable and helpful. Agreed on Monday and was able to pick up the car on Tuesday.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your review of Scanlon Acura. If there is anything we can do for you please consider us to be at your service. We are always just a click away: http://www.scanlon-acura.com/
I had a great experience with Scanlon Acura on the...
I had a great experience with Scanlon Acura on the purchase of a used Hummer H3. Bob Pesic the salesman was very knowledgeable and addressed every question I had during the negotiation, sale and financing. It was a pleasure to buy a vehicle from Scanlon Acura. I would highly recommend anyone looking for a new or used car to stop by and see Bob.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
John, Thank you for taking the time write a review. We try to take the "pain" out of buying a vehicle. I am glad you felt the experience here at Scanlon Acura was a good one. We hope to see you again when the need arises for another vehicle. Enjoy!
I was in the market for a new midsize luxury SUV as my...
I was in the market for a new midsize luxury SUV as my current X5 was showing its age and repair costs are expensive. I shopped BMW, Audi and VW prior to going to Scanlon Acura. All I can say is I wish I would have started with Scanlon Acura since it would have save me time, money and frustration. I printed out national lease offers from all the luxury manufacturers I shopped and Scanlon Acura was the only dealer that not only met the national advertised lease but actually beat it. The other dealers all explained that their advertised lease specials didn't include a lot of fee's and ultimately wanted to charged upwards to $3,000 more in out of pocket cash plus their monthly lease payments we hundreds of dollars more for vehicles within the same price range. I am an experienced buyer and have leased and/or purchased 5 vehicles in the last 10 years and understand national lease offers don't include tax, title, etc but it shouldn't come remotely close to additional $3,000 or more. Leasing from Scanlon Acure was the best lease experience I have ever had so a big THANK YOU to Bob Pesic (sales representative) and Joe Ferrigno (sales manager) for making my lease so pleasurable. I will definitely consider future vehicle leases with Scanlon Acura.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
WOW what a fantastic review of Scanlon Acura! Thank you for telling others about our style of doing business. Our motto has always been "A deal you'll feel good about".
Great car buying experience
I needed to move from my fun car to a family car fast with my little one on the way. I had reservations about the whole car buying process but the people at scanlon acura made it easy. They were so nice and helpful I would recommend them anyone. From one mom to another great experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for spending a moment to tell others about your purchase experience here at Scanlon Acura in Fort Myers. Buying a car can be a taxing experience. We are so glad we made your purchase easy! We wish you the best of luck with your new bundle of joy!
Bob was extremely helpful and knowledgeable. Very little...
Bob was extremely helpful and knowledgeable. Very little pressure was put on us and he was very easygoing! Thank you for making this a pleasant experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent friendly experience dealing with Scanlon Acura....
Excellent friendly experience dealing with Scanlon Acura. My personal contact with Adam and DeWayne has always reinforced this experience. They are both knowledgeable about the Acura products resulting in our continual use of Scanlon Acura for servicing of our Acura vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair