Scanlon Lexus

This is the second used car I've ;purchased from Scanlon Lexus and worked with Shalvi Uddin for this purchase.and was very impressed with him. He made the process easy and treated us with respect. He was courteous and returned phone calls and answered my questions after the sale. I will not hesitate to return to Scanlon Lexus when again looking for a car and will certainly ask for Shalvi. Everyone we came in contact with at the dealership was helpful and again very courteous. Kudos to Bill Smith and Chris Downing for a well run dealership.

Caroline and Susann were absolutely incredible! I have never had an experience like the one I have had over the last couple of days with the two of them! They were both very attentive, extremely kind, going above and beyond to ensure a great deal. I would absolutely not hesitate working with the both of them again! And in fact would love to work them again in the future! I cannot thank you both enough!

Very easy process purchasing a vehicle. No hidden fees, everything upfront. Wagner made it a very enjoyable experience. Got the car cleaned and gassed up for us before we left.

Love my New car! Caroline was outstanding and took the time to find exactly what I wanted…. First time with a a woman salesperson she was awesome! I will definitely recommend her and LEXUS DEFINITELY pleased me. I’ve been driving Cadillac for the last 20 years and Lexus is above and beyond. reliability luxury can’t say enough.…

Professional employees. All my questions and concerns were politely answered. Everyone from start to finish was wonderful. This is my fourth purchase from this dealership starting back in 1996. I recommend them to everyone who expects the best with their service and purchase experience.

We just had an excellent purchasing experience at Scanlon Lexus. Even though we bought a high demand vehicle, there were no market adjustments or high priced dealer add-ons to negotiate on the offer sheet. They also matched the local Car Max offer for our trade in. Our salesman, McCartney Forte, was extremely professional spent a generous amount of time orienting us to our new vehicle after the deal was completed. Based on our experience, we would highly recommend this dealership if you are looking for a Lexus.

I bought a used Lincoln Corsair that was still under factory warranty. I was sold a 5 year extended warranty that would warrant repairs through Nov 2029.What I got back in the mail was a warranty that started in 2020 when it was first sold and that would expire in Nov 2025, only one additional year beyond the factory warranty. When Scanlon informed me there was nothing they could do I canceled the warranty. I am now being told it will take 4 to 6 weeks to get my money back. A pitiful way to treat a customer.

Caroline was very knowledgeable and informative! Amazing experience and I would recommend anyone to go see her if you are in the market for a new vehicle!

Caroline was great and we really enjoyed working with her. She really went above and beyond to make sure the purchasing process went as quickly and smoothly as possible. She picked us up at the airport after a long flight and made sure we were comfortable. When we arrived at the dealership she already had all of the paperwork and the car pretty much ready to go and it didn't take long at all for us to be on our way home. She answered all of our questions, demonstrated all of the features of the car and even helped me pick up some additional accessories. She was very friendly and handled everything with the utmost professionalism. It was a pleasure working with Caroline and I would highly recommend her.

Out of town purchase. Never had a better experience than working with Caroline! Started with a friendly FaceTime to see the CPO LX and she took her time to describe the cars condition. I flew in from Charleston SC and Caroline even picked me up from the airport. Car was immaculate and as described! Susann Nogales was great in Finance. Paid cash but reccomended only add on’s she thought necessary which I agreed. What a wonderful dealership!