Reviews
Extremely happy and satisfied with Adam the master
Extremely happy and satisfied with Adam the master automotive sales specialist I meet. My experience with him and my purchase process were phenomenal with a true trust business relation. I do recommend Adam the French gentleman and Susan from Finance to any future Lexus customer coming to Scanlon.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Adam and Kimberly was great.
Adam and Kimberly was great. Fast and simple. Recommend them for any car buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
He was excellent.
He was excellent. Very knowledgeable. And definitely recommend the French Meroni at Lexus. Best sales professional. Very polite and a true person with high sense of integrity. A plus for Scanlon Lexus.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We felt no pressure to buy anything and had a wonderful
We felt no pressure to buy anything and had a wonderful buying experience with Meroni!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our salesman, Meroni, was fantastic.
Our salesman, Meroni, was fantastic. He was very knowledgeable. He was considerate and interested in our needs and wants.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We had a great experience and will definitely be back
We had a great experience and will definitely be back when we are ready to purchase again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We were, lied to, deceived, and misled.
We were, lied to, deceived, and misled. No stars. Long story. Ok communication, but grossly inconvenienced. Their stories and explanations just kept changing
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Mr. Roberts, the story isn't very long. We had a one of a kind pre-owned ultra low mile 2015 RXh come in on trade. It was available to view when you visited but it was up on a lift getting serviced and it was late in the evening. We contacted you the very next day when it was finished being serviced and heading to be detailed. We asked you for an appointment to see it. You said you wanted to see it finished after it was detailed. It never got to be detailed, because someone else bought it due to how rare a car it was. We had a Manager call you directly to follow up with you to let you know the car was sold (Shaun). The story hasn't changed; sorry you missed out on the vehicle. We did promise to follow up if another unit comes in on trade that was similar.
Merouani was very helpful and efficient. My new are is...
Merouani was very helpful and efficient. My new are is very luxurious and I love it. I’ll be back for more cars in the future
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service. Latreche was the best sales I meet on...
Excellent service. Latreche was the best sales I meet on my life. 10 stars customer service and high level of professionalism. If you will need a Lexus ask for mister Latreche.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our first ten star review! WOW thank you for sharing this with us. Enjoy the new Lexus
Michael Diaz couldn’t have been a more knowledgeable,...
Michael Diaz couldn’t have been a more knowledgeable, pleasant and caring salesperson. He made sure that we understood the electronics and was a great teacher.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your thoughts with others here on DealerRater! We will share this with Mike. :-)