Reviews
Ray and the Scanlon Team provided us with great service...
Ray and the Scanlon Team provided us with great service and treated us with unbelieveable trust! We purchased a 2011 ES 350 that Ray took off of the sale lot and put a hold order on the car for my wife Linda. We told Ray that we would not be able to purchase the vehicle until Aug 30th - this was on Aug. 17th! Our purchase experience was beyond any other we have been through and was facilitated soley by Ray's trust in us and his ability to identfy and hold the car we wanted until we were able to complete the cash transaction on Aug. 30th. If you are looking for a new or used Lexus go to Scanlon Lexus and ask for Ray Matthews - we promise he will take good care of you and your car needs!! Dana & Linda Coin
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow! What a great review! Thank you for explaining how your experience here made you feel. We are proud Ray is a part of the Scanlon Lexus of Fort Myers team. Ray has been an amazing leader here in the store with customer service. We look forward to serving your luxury needs from now on, and continuing to build our relationship with you. Enjoy your new car!
Doug Cahn is the best!
I flew 845 miles, over 32 Lexus dealerships, to do business with Doug Cahn and would do it again in a hearbeat because of the exceptional service both before and after the sale! Everything was delivered as promised, and Doug was a pleasure to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wow, what a great review of Scanlon Lexus of Fort Myers, and Doug! The world of autos really has opened up to include all vehicles available, some even hundreds of miles away. The key is finding a place you feel comfortable traveling too. We are so glad you made the trip, and that you are happy with your purchase. Enjoy the new vehicle!
Great buying experience for a working mom
I am a very busy mom and working with Doug Cahn made my day. He was so helpful in all aspects of buying my 2011 RDX even down to the little details of my phone and moving my baby seat to the new car. Those little details made buying a car from Doug so easy and seamless.. Thank again
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the kind words about Scanlon Lexus of Fort Myers, and Doug. Sometimes the details can make the difference, and we recognize that. We appreciate your business, and your time taken to write this review. Enjoy the new vehicle, and the new job!
The dealership was great from the facility to the...
The dealership was great from the facility to the friendliness, knowledge and professionalism of all the employees.We we feel that the dealership provides great service and confident they stand by both the manufacturer's and their stated warranty. Doug our salesman, was great working with us and primarily because of him we would go to this dealership to buy another car. Doug was easy to talk with, very knowledgeable of the car, helpful and above all professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate the time it takes to write a review about us here at Scanlon Lexus of Fort Myers. Thank you for telling others about your experience with Doug, and the level of professionalism here. We are glad you have now joined the Lexus family, and we look forward to showing you exceptional service after the sale. Thank you again!
I have been dealing with Lexus of Fort Myers for over 10...
I have been dealing with Lexus of Fort Myers for over 10 years. I have had a fabulous run with the company and my new salesman, Doug Cahn has continued the excellence l that I have been used to. Scanlon Lexus continues to maintain its reputation.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
WOW, ten years with Scanlon Lexus of Fort Myers! We cannot say thank you enough for your patronage, and willingness to tell others about your experience here. We are glad to have Doug here to continue exceptional service. Thank you for your business.
I have done business with Ray, Marc, and Susann in the...
I have done business with Ray, Marc, and Susann in the past and I've had a positive experience. I will keep doing business with them in the future. They are an excellent team. I would recommend this team to anyone looking to purchase a new or used vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for letting others know how you were treated here at Scanlon Lexus of Fort Myers. Ray, Marc and Susann have been with us for many years now, and we appreciate their dedication to distinguished service. We look forward to helping you again! Enjoy your new car!
my Wife and I had about given up looking for my...
my Wife and I had about given up looking for my "Dream Car". One having a sports car feel, yet the comfort of a sedan, with style and class and good gas mileage. We had visited 7 different Dealerships looking for my Dream when we were passing by Scanlon Lexus. We decided to stop in...soon we met a smiling Ken Lucas who heard our car description and, instead of offering us something "close" as others had done. He said that he had the car that would fill our needs even to the color (Black) now...in stock. We went for a test drive in a new IS250 and fell in love. Ken made it easy to buy the car as he answered all our questions and providied us with a competitive price. Good job, Ken Lucas and Scanlon Lexus!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for spending a few moments to tell others about Scanlon Lexus of Fort Myers. Our goal is to make every purchase easy, and to help our guests find their dream car. We are so glad we did just that! Thank you for your business! Please consider us the next time a vehicle is needed!
My husband just bought his 2nd brand new Lexus from...
My husband just bought his 2nd brand new Lexus from Scanlon (we've bought a total of 4 so far) and his 4th car through Ray Matthews (I've bought 2 through Ray as well). We love the whole team at this dealership and are completely satisfied with the sales and service each and every time we do business. What more can we say?
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the review of Ray and Scanlon Lexus of Fort Myers. Isn't it nice to have a long term contact to do business with? We value our employees, and I am sure you agree that Ray and our team will continue to make your ownership experience a great one. Enjoy the new Lexus!
Lexus of Ft Myers has added a new technoligy service that...
Lexus of Ft Myers has added a new technoligy service that I find invaluable. I was struggling with learning the fine points of using the navigation system in my new SUV and the manuel did not enlighten me. I stopped by Scanlon Lexus where I purchased my car to ask a few questions and was introduced to Reilly Morris, their new IT genius, who spent time educating me. He had a terrific way of explaining the navigation options.Today, keeping up with technology is no longer a choice. It is a necessity. Thank you Scanlon Lexus for lightening my load and creating a LEXUS "Genius Bar"
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
As vehicle technologies evolve so will we, by continuing to maintain a high degree of Lexus vehicle technology knowledge. Thank you for the kind words about our technology center here at Scanlon Lexus of Fort Myers!
Scanlon Lexus now has a Lexus Genius Bar
Stayining current in this technological age is not easy. I was struggling with using my new navigation system and recently visited Scanlon Lexus to ask a few questions. I was introduced to their new technology specialist, Reilly Morris who explained some of the finer points of the navigation system. This is a terrific service for Lexus customers and once again illustrates how Scanlon Lexus excells . Reilly is truly a Lexus Genius. Thank you Scanlon Lexus.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
As vehicle technologies evolve so will we, by continuing to maintain a high degree of Lexus vehicle technology knowledge. Thank you for the kind words about our technology center here at Scanlon Lexus of Fort Myers!