Reviews
Berry was excellent!
Berry was excellent! He went above and beyond to make the deal work and get me my dream car. The whole process from start to finish was a breeze here. Thanks again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Lauren, we're happy you found our staff to be so supportive during your experience here at Lexus of Birmingham. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
I’m satisfied with the great work and service that I got
I’m satisfied with the great work and service that I got and the kept me updated.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of Birmingham. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Excellent service!
Excellent service! Very professional. All details were explained in full and easily understandable. Impeccable showroom and atmosphere..!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mcwillam, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of Birmingham.
Great customer service and no pressure to make a
Great customer service and no pressure to make a purchase. He showed us lots of options.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Craig, we're happy you found our staff to be so supportive during your experience here at Lexus of Birmingham. We are always more than happy to assist you if anything else comes up. Take care!
Joe is AMAZING.
Joe is AMAZING. We had such a great experience with him. He was honest, informative, and an absolute pleasure to work with. We would 100% recommend him to our friends and family!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Haley, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.
If you want to have a fun car buying experience see Joe
If you want to have a fun car buying experience see Joe straub! He took the stress away with our TX purchase
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Birmingham! If you have any further questions, please give us a call. We're always happy to help!
I had a good experience here.
I had a good experience here. Our dealer communicated well and we got in and out relatively quickly. I would recommend to friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ariana, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Birmingham! We can't wait to see you again, have a great day.
I'm so thankful and impressed 👍 with the service I
I'm so thankful and impressed 👍 with the service I received it continued each time I come to your facility. I'm so thankful for your consistent work to take the BEST care ❤️ of your customers .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Our sales person Chase Merck was a total professional and
Our sales person Chase Merck was a total professional and very knowledgeable about not only Lexus but high end cars of all makes. Chase found the car we wanted that hadn't arrived yet but communicated with us throughout the process of getting the car in, detailed, set an appointment for reviewing the car, educated us on the LX 600 and we ended up buying from him. Cant say enough good things about Chase. Well done and we are a happy customer. Lyle Harris
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of Birmingham. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Poor communication and very dismissive sales team and
Poor communication and very dismissive sales team and sales management. Will not advise anyone to shop here.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Trina, Our managers have looked through their records and cannot find your name in the system anywhere. Please reach out to our general manager so we can make things right.