Reviews
I worked with Sales Professional Jon Parnell and he was
I worked with Sales Professional Jon Parnell and he was absolutely the best!! He put me in a vehicle that exceeded my expectations. From talking with him on the phone, to a visit coming from Montgomery and a follow up visit where I purchased my vehicle, I could not have asked for a better experience! I highly recommend Lexus of Birmingham and Jon Parnell.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's experiences like yours that really keep us motivated! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The lease of our 2025 RX 350 Premium + was a great
The lease of our 2025 RX 350 Premium + was a great experience. But it always is. This is our 9th Lexus. We love the brand and the experience we receive each time from Lexus of Birmingham. Sidney Mashburn is always great to work with. He always has our best interest at heart. He and the general manager always works to get us the best deal. And they always have. This Lexus was a special order and came exactly as ordered. My wife and I can highly recommend buying or leasing your next Lexus from Lexus of Birmingham.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Chase our sales person was so great and accommodating as
Chase our sales person was so great and accommodating as we made our choice. The young lady at the front desk needs some coaching on how to be the face of welcome to the dealership. Dressed very unprofessional and didn’t even take our name. Just sent us outside to look around. As a result others came in and caused us to wait longer. But I can’t say enough about Chase. He is a sure keeper for your dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback and for taking the time to share your experience. We’re thrilled to hear that Chase provided excellent service and made your experience enjoyable. He is truly an asset to our team! We take all feedback seriously and will use this as an opportunity to improve our customer service and ensure a welcoming environment for all visitors. Thank you again for bringing this to our attention. We value your business and look forward to serving you again in the future.
Sidney Mashburn made my entire leasing experience
Sidney Mashburn made my entire leasing experience absolutely seamless! From the moment I walked in, he was incredibly personable, attentive, and knowledgeable. He took the time to understand what I was looking for and made sure every detail was handled with care and professionalism. Sidney made the process easy and stress-free, and I couldn?t be happier with my new vehicle. I would highly recommend him to anyone looking to lease or purchase a car. Thank you, Sidney, for such an exceptional experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
It's a group of good people at Lexus who help provide a
It's a group of good people at Lexus who help provide a great experience. Ask for Clif. He's nice, knowledgeable and professional. He helped me find a car, put down a deposit and walked me through the whole process. Would definitely recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Drove 5 and a half hours and the Lexus of Birmingham team
Drove 5 and a half hours and the Lexus of Birmingham team made our purchase as easy as possible. Got us in and back out to get us in the road. Very professional.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Daniel, we are so pleased you enjoyed your visit to Lexus of Birmingham! Thank you, and have a fantastic day!
Took several months to get my unicorn but so worth it!
Took several months to get my unicorn but so worth it! My sales associate, Jon Parnell, kept me informed along the way while waiting for my GX to arrive. He made the purchasing process quick and easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you so much for the positive review! We hope to see you soon!
Took several months to get my unicorn but so worth it!
Took several months to get my unicorn but so worth it! My sales associate, Jon Parnell, kept me informed along the way while waiting for my GX to arrive. He made the purchasing process quick and easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Carol, thank you for taking the time to leave a review for us at Lexus of Birmingham. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
I had such a pleasant experience with Lexus of
I had such a pleasant experience with Lexus of Birmingham. Both the sales person and finance manager were very friendly, professional, and didn’t pressure me. I got the car that I wanted and am really enjoying it!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are very happy we could provide you with a positive experience! We hope to see you soon!
Great experience, we had a great salesman.
Great experience, we had a great salesman. Joe was very patient with us and excellent to work with. We definitely recommend Joe and Lexus of Birmingham.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Susan, your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!