Lexus of Birmingham

I wanted to take a moment to recognize the outstanding service provided by Joe Strain and Tom Strickland. Joe set the gold standard for service with his exceptional and timely communication, ensuring a seamless experience from start to finish. Tom made the financial process painless, direct, and to the point. He provided the necessary information to make a well-informed decision without any pressure to purchase additional options. Their professionalism and customer-first approach made my experience truly exceptional. I highly recommend Lexus of Birmingham and sincerely appreciate the service provided by Joe and Tom! Well done mates!

I gave the dealership $1,000 to hold a vehicle for me that was “already in the pipeline”. This vehicle was already coming in to inventory and my hold had no effect on the dealership. I notified the dealership that would not be able to drive this vehicle due to back surgery. I asked the sales person to try to find a different model Lexus. He was unable to satisfy my request. I then went to Lexus of Montgomery who filled my request within a week. They found the vehicle at a dealership in Smyrna GA and I took delivery on February 21st. I’ve contacted both the salesman (Mr. Lewis) and sales manager (Mr. Jones) to return the $1,000 HOLD money. Neither even had the courtesy to respond. I sent an email to the General Manager but that email bounced back to me as undeliverable. Don’t do business here, go to Montgomery.

I bought a 2024 certified used car with 10000 miles on it. The salesman, Terry Lewis, was very helpful and not pushy at all. He helped me find the car that fit my budget. He was awesome. The entire process was painless and very user friendly.

Service was great! They kept me informed at every step of the way! 10 out of 10b

4th vehicle we have purchased with Lexus of Birmingham. Pleased with them all. Would highly recommend.

The attention to detail was so obvious in my salesman?s approach. He was personable and listened to what I was looking for. He found the exact vehicle I wanted and the purchase process was easy.

Great service. Very attentive. Very efficient. The sales associate was very knowledgeable. I made an appointment and was seen promptly. Fair pricing. I highly recommend.

Great staff! My purchase was an easy pleasant experience! I look forward to using LEXUS OF BIRMINGHAM with whatever my vehicle may need in the future! Thanks to all who were involved in my purchase!

Great experience. My salesperson Terry Lewis has a great, calm informative and patient demeanor which never feels assuming or pressuring. Finance manager Patick Lovoy was great to work with too. Front desk ladies and all the staff are welcoming and kind.

Everyone,especially Mr Chris Payne were very nice and good to work with me. That?s all I have to say. I have nothing else to add.8