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Principle Toyota in Memphis

(2,063 reviews)
Visit Principle Toyota in Memphis
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (877) 657-5566 (877) 657-5566
Used (877) 661-5102 (877) 661-5102
Service (901) 466-2290 (901) 466-2290

Reviews

(2,063 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Principle Toyota in Memphis from DealerRater.

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excellent experiencing

estoy muy agradecido por la atencion del vendedor tomas y el sr emiro quienes fueron muy diligentes a la hora e vivir esta experiencia estoy muy feliz de ser atentido por tan maravillosas personas muy profesionales

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience and total satisfaction. Lisa was great...

Great experience and total satisfaction. Lisa was great and she help me through the whole process. This was my first time buying a vehicle from this dealership and I will do so again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sandeep was amazing in helping me find my first car!...

Sandeep was amazing in helping me find my first car! There was no pressure and he allowed me time to look over each car and make the right decision for me. There was no hassle with the price and he worked out the lowest cost possible. I would highly recommend Sandeep!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Fantastic and fun.

Great people to work with. Kelly Fast is first class. She made buying a new car fun and easy. She went out of her to help in the total process. Jeff was great to work with too. Buying a Toyota, BUY it from Kelly. :))

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thank you Poh!

I’m so glad that we had Poh as our sales representative. She was helpful in every way and had a great personality. We were very happy with the purchase of the car that we settled on. Again thank you for your assistance and will definitely recommend others to this dealership and Poh.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Poh Ng was very professional and kind. I explained what I...

Poh Ng was very professional and kind. I explained what I was looking for in a car. She took the time to listen and we reviewed options. I would recommend her for your future car needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Awesome Lease Experience

In 2019 we have utilized the great talents of Cassi Nealy twice! In June we purchased a Sienna for our family vehicle. Cassi understood what we needed and helped up get exactly what we wanted. We returned for a great Black Friday lease on a Corolla. Again, Cassi helped us get exactly what we wanted - no switching, no pressure. Just a good sales experience. We will be back when it is time for another car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sandeep was terrific to work with!

Sandeep made the entire car buying process so smooth and pressure-free. He was very knowledgeable and answered all of our questions. We never felt rushed or "under the gun" to make a decision. Once we moved to financing, Buddy took great care of us. We would definitely recommend this dealership, and Sandeep in particular! We appreciate everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great customer service!

April is awesome to work with. She is responsive, timely, and knowledgeable. I'm glad I was able to work with April to buy my Rav4 for my daughter, She loves it and it's perfect for her!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

April Haynie is fantastic!

Appreciate April and her patience through my new car (2020 Toyota Corolla) purchasing experience this month! She answered all my questions! She's the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.