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Principle Toyota in Memphis

(2,063 reviews)
Visit Principle Toyota in Memphis
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (877) 657-5566 (877) 657-5566
Used (877) 661-5102 (877) 661-5102
Service (901) 466-2290 (901) 466-2290

Reviews

(2,063 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Principle Toyota in Memphis from DealerRater.

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Simple transaction, great vehcile

Kelly listened to my priorities, found me the exact car I wanted and made the purchase process quick and painless. She spent time introducing me to some of the new technology in my 2019 Camry and I've never been happier with a vehicle. 10/10 would buy again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Staff was Friendly

Friendly staff. Greeted as I walked in and quickly assessed my needs. Worked efficiently with other employees and had me out and back on the road in less than 30 minutes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

New car buyer

I set up a time to meet with Cassi and she was ready with cars for me to rest drive. Peter was great with financing. Overall a great experience !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

EXCELLENT!!!! Bonnie 2019 Tacoma

Everything was excellent in general. Not only was Peter very professional, he was very nice and explained everything well.. Darrell was wonderful and got me a good deal. I highly recommend Darrell if you go in to buy new or used. I wish I could give them a thousand kudos.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great buying experience!

We had a great buying experience at Principle Toyota this last weekend. Our sales person, Keisha Hightower, was easy to work with and not high pressure. She was fun to work with and get to know! We already knew we would be buying a quality vehicle because it is a Toyota but the dealership made the experience even better. I can honestly say that I look forward to being there when it is time to service my vehicle! And even more so when the location in Hernando, MS opens which is closer to our home!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Out of state car sale

Found the car I wanted online. I inquired about the vehicle and Andy Fong contacted me quickly and answered all my questions, he even sent me some very high quality photos of the engine. I made a deposit and flew in one week later to pick up my car. I'm glad Andy was my sales rep I would definitively recommend him to family and friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent dealership

It makes everything easy and fast, Tomas V. Thanks for making a dream come true! I left the agency with my Corolla 0 miles in minutes ... very attentive and cordial at all times.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

car buying experience

After getting a price rating from Carmax, I went to Principle Toyota. They gave me more for my trade in than Carmax had offered. The sales people at Principle (Sandeep Soni) were very professional and I felt like I was being treated fairly. The whole process was handled in a very timely fashion. I am extremely satisfied with my RAV 4.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great passion

Communication is just wonderful love it Patience compassion they do listen respect you helpful honestly encourage you funny work with you caring most all love the lord.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent!

Everything was excellent in general, good service, recommended by the seller and the dealer, everything was simple, fast and easy. everything was explained with details

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.