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Acura of Columbus

(3,164 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 2:30pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–2:30pm
Sunday Closed Closed
2025 state dealer award
View 20 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2016 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (866) 634-8538 (866) 634-8538
Used (866) 656-0430 (866) 656-0430
Service (866) 883-8703 (866) 883-8703

Reviews

(3,164 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura of Columbus from DealerRater.

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Antonio was waiting at the door for our appointment which...

Antonio was waiting at the door for our appointment which in my opinion set the tone for our buying experience. Antonio was knowledgeable, attentive and answered all our questions. I would recommend Antonio for all your needs at Acura of Columbus!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks! I really like this review. Antonio was prepared and made it easy. Glad to have Antonio on our team and thanks for being our customer! - John Connelly Owner/Acura Columbus

Dave, Adam, and Mike were all fantastic. They were...

Dave, Adam, and Mike were all fantastic. They were efficient and made the process very easy. Also, immediately after I left the dealership with the car I currently own, my tire blew. Dave came right away and changed my tire, in the freezing cold. Now THAT'S service. Thank you, Dave! I would highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing! That is awesome. My hands are so cold today that it makes me appreciate Dave even more. Thanks for being our customer. - John Connelly Owner/Acura Columbus

Everyone at the dealership was very helpful and...

Everyone at the dealership was very helpful and efficient. My salesperson Treg Blagg did an outstanding job from start to finish and his follow up was excellent. Hats Off to the staff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for being our customer and giving us the chance to help! Thanks, John Connelly Owner/Acura Columbus

We really enjoyed working with this dealership. Dave...

We really enjoyed working with this dealership. Dave MacDonald helped us find the perfect MDX for our family. Business Manager Adam Hannah made the paperwork side of things smooth and painless. Both very friendly and easy-going individuals to work with. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks Janelle! We are glad to have you as our customer and I liked to read about a smooth and painless process! That is the way it should be. Thanks, John Connelly Owner/Acura Columbus

We leased out 3rd TLX from this Acura dealer. We worked...

We leased out 3rd TLX from this Acura dealer. We worked with Mike Shay two of the times and found him efficient and honest. We felt he worked hard and quickly to get us our best deal with the miles we needed. We will be back to this dealership in 3 years when our lease is up. Everyone we dealt was friendly and hardworking.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you 3x over!!! We really appreciate having you as our customer. Thanks, John Connelly Owner/Acura Columbus

From start to finish I had a wonderful experience with...

From start to finish I had a wonderful experience with Acura Columbus. They were straightforward, patient, NOT pushy, and they took the time to understand my needs and how they could find a solution. I am VERY pleased with the result and I am now the proud owner of my first Acura TLX!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Excellent! Great to read Jim. Very happy. Congratulations on the new TLX. Thanks, John Connelly Owner/Acura Columbus

The dealership is very friendly and easy to deal with. My...

The dealership is very friendly and easy to deal with. My salesman was very patient and not pushy. Great selections of inventory and wide selection. Was looking for specific vehicle and found exactly what I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Fantastic! I am glad Treg and Jerry could help. Thank you very, very much for being our customer!! - John Connelly Owner/Acura Columbus

My buddy and I were just cruising the dealership lot...

My buddy and I were just cruising the dealership lot after lunch checking out some of the new design language Acura is using on its vehicles and decided "just to see what my trade is worth" Minutes later, I received a call from the dealership and they invited me in. Initially, i was hesitant to do much of anything trade wise, as I already had a 2021 vehicle and thought it would be hard to trade out of. Francesco greeted us and without hesitation was doing what he could to Francesco offered up several vehicles to test drive that I had expressed interest in. Long story short, I rolled out several hours later in a 2021 RDX A-SPEC SH-AWD. The vehicle is fun. It has personality. A few notes about the dealership personnel... They were all helpful. They were all friendly and I did not feel any pressure to purchase from them. The dealer was also fair on a trade ( Especially since I was already driving a 2021 model year). I've purchased Acura's in the past from another Columbus, OH dealer and there is absolutely no reason to go back to them. Acura Columbus will be my go to dealership and the one I recommend to family and friends interested in an Acura product. Thanks to everyone who made that a great buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks Matt! Great story. I shared with everyone at work. Glad to have you as our customer — hopefully your buddy had a good experience also! Thanks, John Connelly Owner/Acura Columbus

I called first thing Monday AM. Had my vehicle at the...

I called first thing Monday AM. Had my vehicle at the dealer by 10 AM and picked it up at 2:30. I asked for a discount to service my front brakes and was very happy with my price and results. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Excellent! Thanks Gary. Thanks for the opportunity. - John Connelly Owner/Acura Columbus

My husband and I stopped in to Acura Columbus to test...

My husband and I stopped in to Acura Columbus to test drive the new TLX. We met Antonio and after a great overview on the new design and features, we were able to take a test drive and really enjoyed driving the car. Antonio fully accepted that we were still in the research phase and there was no pressure to sit down and discuss anything beyond which car we would really love. However after a few days of contemplating, we came to the realization that we needed to stay with a small SUV and Antonio started working to find the right 2021 RDX for us. Antonio and the team were able to find the exact trim package and color we were looking for, even though it was not on the lot. I had the exact car I wanted within 24 hours and the process was quick and easy. The team did as much work as possible around my schedule so I was never sitting in a dealership for hours. Many thanks to Antonio, Jason and the business team for a great, safe experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing this story, Laura! I am glad Antonio was able to help and thank you for the opportunity. Enjoy your new RDX and have a good 2021! Thanks, John Connelly Owner/Acura Columbus